Anika Tabassum
Queens,NY
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
3
3
years of professional experience
Work History
Administrative Assistant
The Estate Planning and Elder Law Group Andrew L. Jaloza and associates
Queens, USA
07.2025 - Current
- Provided excellent customer service to all company clients while maintaining a high level of professionalism
- Managed client communications and scheduling for estate planning consultations.
- Coordinated meetings and events for attorneys and clients within the firm.
- Prepared legal documents and maintained organized client files for easy access.
- Emphasized teamwork in office, fostering an environment where administrative staff utilized their full potential
University Career Services
ST JOHNS UNIVERISTY
Jamaica, USA
03.2025 - Current
- Created and distributed career resource guides and monthly newsletters to enhance student awareness and engagement.
- Scheduled student appointments and managed front-desk operations, ensuring smooth daily workflow.
- Assisted in organizing and promoting career fairs, employer info sessions, and networking events.
- Coordinated and promoted career fairs, employer info sessions, and networking events to connect students with potential employers.
- Acquired insights into higher education administration, employer relations, and student career development through hands-on experience.
Barista/Shift Lead
Paris Baguette
Queens, USA
07.2024 - 09.2024
- Assisted in food preparation, ensuring high quality and presentation of baked goods and pastries.
- Managed cash handling and processed transactions accurately, supporting seamless operations at the cash register.
- Managed cash handling and processed transactions accurately, contributing to the efficient operation of the cash register.
- Provided excellent customer service by addressing inquiries and enhancing dining experience for all guests.
Receptionist/Translator
Izak Herschitz, M.D., P.C
Queens, USA
06.2023 - 03.2024
- Greeted and assisted patients, fostering a welcoming environment and efficiently addressing inquiries.
- Greeted and assisted patients, ensuring a welcoming environment and addressing inquiries efficiently.
- Managed patient appointments, coordinating schedules to optimize clinic workflow and reduce wait times.
- Managed patient records and processed insurance information, maintaining confidentiality and ensuring compliance with HIPAA regulations.
Education
Criminal Justice -
St. John's University
Queens, NYSkills
- Customer service
- Event coordination
- Office organization
- Leadership Experience
- Team collaboration
- Collaborative work
- Active Listening
Extra Curriculars
- Delta Phi Omega Sorority, Inc., Founding Mother, Vice President, 2025, Present
- Raaz (Bollywood Fusion Dance Team), 2023, Present
- Debate, 2017, 2023
Timeline
Administrative Assistant
The Estate Planning and Elder Law Group Andrew L. Jaloza and associates
07.2025 - Current
University Career Services
ST JOHNS UNIVERISTY
03.2025 - Current
Barista/Shift Lead
Paris Baguette
07.2024 - 09.2024
Receptionist/Translator
Izak Herschitz, M.D., P.C
06.2023 - 03.2024
Criminal Justice -
St. John's University