Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anil Kumar

Portland,OR

Summary

Proven Sales Associate with a track record of enhancing customer satisfaction and boosting sales at Food Town. Excelled in teamwork and problem-solving, significantly improving store ambiance and customer engagement. Demonstrated exceptional customer service and time management skills, adept at multitasking in fast-paced environments.

Overview

36
36
years of professional experience

Work History

Food Packing , Customer Service

Shop and Save
03.2013 - 11.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Learned and adapted quickly to new technology and software applications.

Sales Associate

Food Town
06.1988 - 09.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Truck Driver

Self
11.2022 - Current

Food delivery in Town. Opening and closing store , General cleaning.

  • Operated with safety and skill to avoid accidents and delays.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.

Education

Diploma - General Studies

Tilak High School
Lautoka Fiji
08.1986

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Listening skills
  • Problem-solving
  • Goal oriented
  • Flexible schedule

Languages

English Hindi. Fijian
Professional Working

Timeline

Truck Driver

Self
11.2022 - Current

Food Packing , Customer Service

Shop and Save
03.2013 - 11.2020

Sales Associate

Food Town
06.1988 - 09.2013

Diploma - General Studies

Tilak High School
Anil Kumar