Anina Pettis
Lake Charles,LA
Summary
My name is Anina Pettis I am currently a freshman at LSU majoring in Psychology (Cognitive Neuroscience) with a passion for working with children and people. I have a strong background in customer service from my time at Texas Roadhouse, where lead effective communication skills and ability to work effectively in a fast-paced manner. Along with my experience as a camp counselor for the City of Lake Charles this further demonstrates my leadership abilities, where she were I had to be active and quick on her feet in organizing engaging activities and ensuring the well-being of campers. I am extremely dedicated to creating positive experiences and fostering growth in others.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Camp Counselor
Karen Hardy
Lake Charles, Louisiana
06.2026 - 07.2026
- I worked for the city of Lake Charles (camp name was Epic Adventures)
- Supervised camper activities to ensure safety and engagement.
- Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
- Organized recreational games enhancing physical fitness and teamwork skills.
- Communicated effectively with parents regarding camper progress and events.
Restaurant Hostess
Shane Broadway
Lake Charles, Louisiana
05.2025 - 07.2026
- I worked at Texas Roadhouse in Lake Charles, LA
- Welcomed customers upon arrival at the restaurant. and escorted them to their tables.
- Greeted guests warmly, fostering a welcoming atmosphere that enhanced dining experience.
- Managed reservations and organized seating arrangements to optimize guest flow.
- Managed reservations and organized seating arrangements efficiently.
- Assisted wait staff by communicating guest needs promptly.
- Communicated guest needs promptly to wait staff, ensuring timely service and satisfaction.
- Handled guest inquiries and resolved concerns with professionalism.
- Resolved customer complaints in a professional manner while maintaining a positive attitude towards guests.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Maintained cleanliness and organization of the host stand area.
- Collaborated with team members to enhance overall dining experience.
- Trained new host staff on procedures and customer service standards.
- Managed reservations, waitlists, and special requests for large parties.
Education
Cognitive Psychology
Louisiana State University
Baton Rouge, LA 08.2026 - 08.2026
Lake Charles College Prep
Lake Charles, LASkills
- Customer service
- Customer engagement
- Effective communication
- Team collaboration
- Conflict resolution
- Positive attitude
- Cognitive assessment
- Data analysis
- Research methodologies
Certification
- CPR Certification
References
References available upon request.
Timeline
Cognitive Psychology
Louisiana State University
08.2026 - 08.2026
Camp Counselor
Karen Hardy
06.2026 - 07.2026
Restaurant Hostess
Shane Broadway
05.2025 - 07.2026
Lake Charles College Prep