Anique Reid
Queens,NY
Summary
Friendly experienced Sale Rep with strong communication skills with over a decade of customer support. Seeking a position as a flight attendant to learn aircraft safety and provide passengers with a safe and adventurous flight and enhancing customer experience in the airline industry.
Overview
9
9
years of professional experience
Work History
Sales Representative
Macys Inc
11.2017 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Trained and mentored new sales representatives.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Managed customer accounts to secure customer satisfaction and repeat business.
Server
Chloes Restaurant & Lounge
06.2015 - 05.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Licensed Esthetician - Esthetics
Long Island Beauty School Inc
Hempstead, NY11.2022
Skills
- Adaptability
- Verbal Communication
- Training/Leadership
- Tolerance of change and uncertainty
- Able to take and follow instructions
- Customer Service
- Willingness to Learn
Timeline
Sales Representative
Macys Inc
11.2017 - Current
Server
Chloes Restaurant & Lounge
06.2015 - 05.2017
Licensed Esthetician - Esthetics
Long Island Beauty School Inc