Anique Reid
Queens,NY
Summary
Results-driven customer service and sales professional with 10+ years of experiences. Strong communicate with proven ability to build relationships, drive revenue, and excel in fast-paced environment.
Overview
11
11
years of professional experience
Work History
Sales Representative
Macys Inc
11.2017 - 03.2026
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Trained and mentored new sales representatives.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Cultivated strong relationships with key clients to foster loyalty and drive repeat purchases.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Server
Chloes Restaurant & Lounge
06.2015 - 05.2017
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Licensed Esthetician - Esthetics
Long Island Beauty School Inc
Hempstead, NY11.2022
Skills
- Adaptability
- Verbal Communication
- Training/Leadership
- Tolerance of change and uncertainty
- Able to take and follow instructions
- Customer Service
- Willingness to Learn
- Customer relationship building
- Sales expertise
- Relationship building
- Product and service knowledge
- Client service
- Customer service
- Customer relations
Timeline
Sales Representative
Macys Inc
11.2017 - 03.2026
Server
Chloes Restaurant & Lounge
06.2015 - 05.2017
Licensed Esthetician - Esthetics
Long Island Beauty School Inc