Anis Mora
Las Vegas,NV
Summary
Dynamic secretary with proven expertise at Universal Bakery, enhancing document retrieval efficiency and training staff. Skilled in office administration and customer service, adept at managing multi-line phone systems and maintaining confidentiality. Recognized for exceptional organization and communication, facilitating seamless operations and integration. Fast learner with a commitment to excellence and process improvement.
Overview
12
12
years of professional experience
Work History
Secretary
Universal Bakery
Las Vegas, NV
02.2022 - Current
- Implemented filing system improvements for better document retrieval efficiency.
- Trained new staff on office procedures and software applications effectively.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided comprehensive support to new staff, facilitating faster integration into team.
Secretary
Universal Bakery
Las Vegas
09.2013 - 03.2020
Education
High School Diploma -
Las Vegas High School
Las Vegas, NV2013
Skills
- Customer service
- Verbal and written communication
- Office administration
- Organization
- Multi-line phone systems
- Phone etiquette
- Filing experience
- Confidentiality
- Fast learner
- Multitasking and time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Secretary
Universal Bakery
02.2022 - Current
Secretary
Universal Bakery
09.2013 - 03.2020
High School Diploma -
Las Vegas High School