Summary
Overview
Work History
Skills
Educationcertifications
Timeline
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Anisa Feazell

Anisa Feazell

Atlanta,Georgia

Summary

Dynamic and results-driven leader with over 5 years of experience in operations management, project management, and administrative leadership. Adept at driving company success through innovative problem-solving, team building, and employee engagement. Known for maximizing productivity, profitability, and efficiency through proactive, hands-on leadership. Seeking opportunities to leverage expertise in a challenging and growth-oriented role.

Overview

10
10
years of professional experience

Work History

Chief Administrative Officer / Project Manager / Operations Manager

ItzWrap
Crestwood, IL
06.2019 - Current
  • Spearhead office operations, ensuring seamless workflow by automating accounts payable, receivable, customer correspondence, and data communications
  • Drive business growth by managing corporate digital marketing efforts, including e-newsletters, website management, and social media
  • Enhance business processes by identifying inefficiencies and implementing strategic solutions, leading to improved management and direction
  • Oversee inventory management, reducing over-stock and optimizing top-selling products
  • Lead training programs to ensure compliance and boost employee performance
  • Address daily internal and customer-related issues, delivering effective resolutions
  • Monitor project progress, evaluate performance, and ensure deadlines are met
  • Hire, train, and mentor staff, fostering a productive and engaged workforce.

Warehouse Distribution Coordinator

Nippon express
college park, GA
06.2023 - 06.2024
  • Checked in drivers and verified incoming shipments, ensuring accuracy and adherence to delivery schedules
  • Coordinated the distribution of orders by prioritizing tasks and delegating them to warehouse staff, optimizing workflow efficiency
  • Monitored inventory levels and managed stock replenishment to prevent shortages and overstock
  • Collaborated with warehouse management to streamline operations, improving order fulfillment times
  • Maintained detailed records of shipments, inventory, and distribution activities for reporting and auditing purposes
  • Ensured compliance with safety protocols and company policies during all distribution activities.

Assembly / Crane Operator / Quality Control Operator

Caterpillar
Athens, GA
06.2016 - 11.2018
  • Operated cranes and managed materials movement in compliance with OSHA safety standards
  • Conducted thorough inspections of equipment and materials, preventing malfunctions and ensuring operational safety
  • Monitored production operations to maintain and improve quality standards, adhering to contractual and company requirements
  • Interpreted blueprints for accurate material placement, ensuring project specifications were met
  • Collaborated with team members to ensure timely completion of tasks, exceeding site manager expectations.

Customer Service Representative

Xerox
Bolingbrook, IL
05.2014 - 04.2016
  • Provided exceptional customer service, resolving complex issues with a calm and professional demeanor
  • Educated customers on company offerings and special pricing, enhancing customer satisfaction and retention
  • Documented customer interactions, ensuring accurate tracking of requests, problems, and solutions
  • Assisted customers with payment processing and account setup, resolving billing and service issues efficiently
  • Built strong client relationships, resulting in increased customer loyalty and positive feedback.

Security Officer / Dispatch Coordinator

Company Name
Location
  • Monitored and secured premises, ensuring safety protocols were adhered to, and unauthorized access was prevented
  • Coordinated dispatch operations, efficiently managing emergency and non-emergency calls, and dispatching appropriate personnel
  • Maintained detailed logs of all security incidents, dispatches, and communications for reporting and review purposes
  • Collaborated with law enforcement and emergency services during critical incidents, providing necessary information and support
  • Conducted regular patrols and inspections to identify potential security risks and implemented preventive measures
  • Trained new security personnel on procedures, ensuring compliance with safety regulations and company policies.

Skills

  • Operations & Project Management
  • Team Leadership & Development
  • CRM & Office Management Software
  • Strategic Planning & Execution
  • Financial Analysis & Efficiency Improvement
  • Digital Marketing & Social Media Management
  • Security & Dispatch Operations
  • Conflict Resolution & Issue Management
  • Event Coordination & Proposal Writing
  • Microsoft Office Suite & QuickBooks
  • Active Listening & Communication Skills

Educationcertifications

  • William M. Raines High School, Jacksonville, FL, High School Diploma, Graduated: 2011
  • Prairie State College, Chicago Heights, IL, Business Administration (Incomplete), Field of Study: Business
  • Georgia MLS Training Institute, Tucker, GA, Real Estate License, Field of Study: Real Estate
  • Trend Setters Paul Mitchell The School, Tinley Park, IL, Cosmetology License, Field of Study: Cosmetology | Graduated: August 2013

Timeline

Warehouse Distribution Coordinator

Nippon express
06.2023 - 06.2024

Chief Administrative Officer / Project Manager / Operations Manager

ItzWrap
06.2019 - Current

Assembly / Crane Operator / Quality Control Operator

Caterpillar
06.2016 - 11.2018

Customer Service Representative

Xerox
05.2014 - 04.2016

Security Officer / Dispatch Coordinator

Company Name
Anisa Feazell