Anisa Miller
Grand Rapids,MI
Summary
Creative leasing agent known for exceptional customer service and goal-oriented approach. Expertise in establishing lasting client relationships and enhancing leasing satisfaction. Proven expertise in leasing and sales, streamlining communication, alongside effective telephone and email etiquette.
Overview
6
6
years of professional experience
Work History
Leasing Agent
Cardinal
Allendale, MI
06.2025 - Current
- Presented detailed property tours for prospective tenants, emphasizing unique features and available amenities.
- Oversaw lease preparation and execution, verifying alignment with company policy requirements.
- Facilitated effective communication with tenants, resolving inquiries and concerns swiftly to enhance tenant satisfaction.
- Executed application tracking and record maintenance through property management software to enhance operational efficiency.
- Streamlined communication with maintenance teams to effectively manage and resolve tenant requests in a prompt manner.
- Established and maintained effective client relationships, contributing to improved leasing satisfaction and higher retention rates.
Lead Line Cook
Social Misfits
Grand Rapids, MI
08.2024 - 04.2025
- Managed kitchen operations to ensure timely meal service and adherence to high culinary standards.
- Coordinated with front-of-house team to enhance overall dining experience by fostering clear and efficient communication.
- Facilitated team-building initiatives among kitchen staff to strengthen relationships and improve overall productivity.
- Supervised daily production of high-volume covers, consistently delivering quality that meets customer expectations.
- Oversaw food presentation standards to maintain brand integrity and meet quality benchmarks.
- Facilitated training for junior cooks to enhance culinary skills and ensure adherence to safety standards, fostering a positive work environment
Head Hostess
Black Rock Bar And Grill
Kentwood, MI
12.2023 - 08.2024
- Fostered a professional workplace environment by promoting transparent communication within the team.
- Enhanced dining experience by providing timely support to servers through drink order assistance and table clearing during busy periods.
- Verified thorough execution of opening and closing tasks each shift to support optimal operational performance.
- Documented reservations and provided information while processing orders through phone communication.
- Developed proficiency in multiple restaurant functions, including bar service, kitchen operations, and to-go order management.
- Educated customers on unique menu items and special offerings to promote increased sales opportunities.
Line Cook
Morning Belle
Grand Rapids, MI
06.2023 - 12.2023
- Refined visual appeal of dishes to attract positive customer feedback and boost social media engagement.
- Monitored quality of food and ingredients. Assisted in tracking inventory of old and new items. Rotated stock to maintain freshness of products.
- Ensured proper storage of unused food in designated containers within refrigerator to extend freshness.
- Managed operation of diverse kitchen equipment while adhering to safety guidelines to ensure accident prevention.
- Orchestrated intricate tasks in high-volume kitchen operations to maintain seamless service delivery during peak hours.
- Facilitated timely service during peak hours by synchronizing dish completion schedules with team of line cooks.
Hostess/Receptionist
Detroit Yacht Club
Detroit, MI
06.2020 - 06.2023
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Coordinated phone reservations and to-go orders while ensuring customer satisfaction through effective communication.
- Facilitated training for new host staff, emphasizing best practices for professional demeanor and efficient work habits.
- Addressed guest inquiries and complaints to improve service quality and maintain high satisfaction levels.
Education
High School Diploma -
UNIVERSITY PREPATORY ACADEMY
Detroit06-2022
Skills
- Leasing and sales
- Goal-oriented mindset
- Telephone and email etiquette
- Customer service
- Clear communication
- Creative and adaptable
Timeline
Leasing Agent
Cardinal
06.2025 - Current
Lead Line Cook
Social Misfits
08.2024 - 04.2025
Head Hostess
Black Rock Bar And Grill
12.2023 - 08.2024
Line Cook
Morning Belle
06.2023 - 12.2023
Hostess/Receptionist
Detroit Yacht Club
06.2020 - 06.2023
High School Diploma -
UNIVERSITY PREPATORY ACADEMY