Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Office Manager
FirstLight Home Care
Wichita, KS
01.2023 - 05.2024
Filing paper work, communicating with staff, & taking phone calls about inquiries.
Coordinated daily office operations and maintained a productive work environment.
Trained new employees on company policies and operational standards.
Facilitated communication between caregivers, clients, and administrative staff.
Assisted in budgeting and financial reporting for office expenses.
Maintained filing system for records, correspondence and other documents.
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Pre-K 4 years old TA
Mass Blossoms
Orland Park, IL
11.2020 - 08.2021
Company Overview: Private school
Substituting
Assisted lead teachers in lesson preparation and classroom organization.
Implemented classroom management strategies to promote student engagement.
Organized educational materials and resources for daily activities.
Supervised children and participated with children in activities.
Established positive relationships with students, parents, fellow teachers and school administrators.
Cashier
Carter's seasonal
Chicago Ridge, IL
11.2018 - 02.2019
Processed customer transactions efficiently and accurately at Carter's seasonal stores.
Assisted customers with product inquiries and offered recommendations for merchandise.
Handled returns and exchanges according to store policies and procedures effectively.
Provided exceptional customer service by addressing complaints and resolving issues promptly.
Receptionist
Heartis village
Orland Park, IL
05.2018 - 08.2018
Greeted visitors warmly and directed them to appropriate departments.
Managed incoming calls and routed them to the correct staff members.
Maintained organized front desk area and ensured supplies were stocked.
Assisted residents with inquiries and provided information about community events.
Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Greeted visitors and provided them with assistance.
Provided excellent customer service at all times while interacting with both internal and external customers.
Caregiver CNA
La Fontaine memory care
Frisco, TX
01.2015 - 07.2017
Worked with patients that have Alzheimer's, & other diseases.
Filling out residents information on computer. (Medications, daily activities, etc.)
Assisted residents with daily living activities and personal care needs.
Monitored and documented resident health and behavior changes.
Engaged residents in social and recreational activities to enhance well-being.
Maintained a clean, safe, and welcoming environment for residents.
Provided emotional support and companionship to residents facing memory challenges.
Trained new staff on caregiving protocols and best practices for memory care.
Supported bathing, dressing and personal care needs.
Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.