Lisa Browning
Ozark,MO
Summary
Professional caregiver with solid background in providing personalized care and support. Skilled in managing daily living activities, medication administration, and creating safe and comfortable environment. Known for strong collaboration, reliability, and adaptability to evolving needs. Focused on delivering high-quality care and achieving positive outcomes with empathy and patience.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Office Manager
John Morris Equipment Supply and Parts Company
Springfield, MO
04.2023 - 10.2025
- Oversaw daily office operations, ensuring efficient workflow and staff productivity.
- Managed vendor relationships, negotiating contracts to optimize supply costs.
- Implemented inventory management system, improving stock accuracy and availability.
- Coordinated scheduling for team meetings, enhancing communication across departments.
- Analyzed operational processes, recommending improvements to increase efficiency and reduce waste.
- Trained and mentored junior staff, fostering professional development within the team.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Reduced environmental impact by initiating recycling program and promoting paperless processes.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Caregiver
Visiting Angels
Springfield, MO, USA
06.2020 - 04.2023
- Personal caregiver to private individuals.
- Attend to their needs and assist in anything that the client needs help with.
- Transport to appointments.
- Schedule appointments.
- Light housekeeping if needed.
- Meal preparing when needed.
General Manager
Eagle Ford Village LLc
Dilley, TX, USA
12.2015 - 06.2020
- Hire staff, scheduling, ordering, Payroll, inspections, research, rent available housing to oil field companies, ice staff, state patrol.
- Schedule repairs on units and equipment.
- Make sure that everything was filled correctly, payments was deposited and staff was paid.
- Deal with all things that was an issue and to handle any and all things that needed my attention.
- Keep within a budget, do financial and all that it intels.
Office Administrator ass
Twin Eagle Transport LLC
San Antonio, TX, USA
02.2014 - 10.2015
- Assist terminal manager, help with the paper work in the prospective new drivers.
- Collect drivers paper work scan and submit it to Accounts Payable department.
- Adjust and fix and paper work for the dispatch department.
- Give a daily debrief to the Terminal manager.
Caregiver for Elderly
Self
Houston, TX, USA
08.2009 - 01.2011
- Provide care to an Elderly couple.
- Fix meals, clean house, do errands, and take them to Dr. visits and appointments.
- Do vitals and give medication.
Education
Associate - Health care Administration
University of Phoenix-Online Campus
Arizona City, AZ06.2011
Skills
- Budgeting
- Inventory Control
- Payroll
- Recruiting
- Technical Support
- Team Management
- Laundry
- Profit & Loss
- Troubleshooting
- Caregiving
- Meal Preparation
- Vital Signs
- Senior Care
- Management
- Bookkeeping
- Financial Report Writing
- Microsoft Outlook
- Interviewing
- Data Analysis
- Human Resources
- Strategic Planning
- Accounting
- Accounts Receivable
- Research
- Administrative Experience
- Office Management
- Home Care
- Personal Assistant Experience
- Accounts Payable
- Quality Assurance
- Microsoft Powerpoint
- Event Planning
- QuickBooks
- Computer skills
- Leadership
- Microsoft Excel
- Microsoft Office
- Data entry
- Customer service
- Supervising experience
- Cashiering
- Filing
- MVC
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Strong ethics
- Meal preparation
- Relationship building
- Compassionate care
- Flexible schedule
- Verbal and written communication skills
- First aid and safety
- Dementia care
- Medical record-keeping
- Team collaboration
- Medication and appointment reminders
- Alzheimer's care
- Medication management
- Documentation
- COVID-19 safety policies
- HIPAA compliance
- Mobility assistance
- Medication administration
- Client transportation
- Physical therapy support
- Safety awareness
- Social interaction
- Patient advocacy
- Nutrition
Certification
- First Aid Certification
- CPR Certification
Timeline
Office Manager
John Morris Equipment Supply and Parts Company
04.2023 - 10.2025
Caregiver
Visiting Angels
06.2020 - 04.2023
General Manager
Eagle Ford Village LLc
12.2015 - 06.2020
Office Administrator ass
Twin Eagle Transport LLC
02.2014 - 10.2015
Caregiver for Elderly
Self
08.2009 - 01.2011
Associate - Health care Administration
University of Phoenix-Online Campus
Assessments
- Scheduling, 2020-06-01, Familiar
- Customer Focus & Orientation, 2020-06-01, Highly Proficient
- Spreadsheets with Microsoft Excel, 2020-06-01, Completed
- English Communication Skills: Typing, 2020-06-01, Completed
- Working with MS Word Documents, 2020-06-01, Familiar
- Attention to Detail, 2020-06-01, Completed
- Basic Computer Skills: PC, 2020-06-01, Completed
- Composing & Sorting Email with Gmail, 2020-06-01, Familiar
- Filing & Organization, 2020-06-01, Proficient
- Data Entry, 2020-06-01, Highly Proficient
- Composing & Sorting Email with Microsoft Outlook (PC), 2020-06-01, Highly Proficient
- Analyzing Data, 2020-06-01, Familiar
- Accounting Skills: Bookkeeping, 2020-06-01, Familiar
- Social Media, 2020-06-01, Completed
- Management & Leadership Skills: Impact & Influence, 2020-06-01, Highly Proficient
- Management & Leadership Skills: Planning & Execution, 2020-06-01, Proficient
- Following Directions, 2020-06-01, Highly Proficient
- Cashier Skills, 2020-06-01, Expert
- Working with MS Word documents, 2021-08-01, Completed
- Basic computer skills, 2021-09-01, Familiar