Writing
Anisah Williams
College Park,GA
Summary
Highly efficient and well-established in fast-paced and challenging environments. Eager to learn with an aptitude for applying new knowledge with skill and efficiency. I am also an organized and dependable candidate successful at managing multiple priorities with a positive attitude and willing to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Crew Member
Dunkin Dounts
12.2023 - 01.2024
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
- Kept food preparation area, equipment, and utensils clean and sanitary.
Member Service Associate
South Shore YMCA
05.2022 - 08.2023
- Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
- Resolved associate, tool and service delivery issues revealed by statistical reports.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Processed payments for memberships, ensuring accuracy and timeliness in financial transactions.
- Investigated and resolved customer inquiries and complaints quickly.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Crew Member
McDonald's
Quincy, MA
12.2021 - 03.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Cultivated interpersonal skills by building positive relationships with others.
- Paid attention to detail while completing assignments.
- Organized and detail-oriented with a strong work ethic.
Sales Associate
Famous Footwear
10.2021 - 11.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
Crew Member
Mcdonalds
01.2021 - 04.2021
- Participated in ongoing training programs, continuously updating knowledge of company policies and procedures.
- Played a key role in successful store audits by maintaining compliance with health department regulations and company guidelines for cleanliness standards.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Accurately operated cash register to process customer payments.
Education
High School Diploma -
North Quincy High School
Quincy, MA06.2023
No Degree -
Quincy High School
Quincy, MA 09.2019 - 12.2021
No Degree -
Bridgewater State University
Bridgewater, MA 09.2023 - 03.2024
No Degree -
Quincy College
Quincy, MA 04.2024 - 04.2024
Skills
- Equipment Operation
- Complex Problem-Solving
- Customer Service
- Initiative and Self-Motivation
- Money Handling
- Creativity and Innovation
- Stocking and Replenishing
- Drive-Thru Operations
- Guest inquiries
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
RemoteOn-SiteHybridImportant To Me
Work-life balanceHealthcare benefitsFlexible work hours401k matchInterests
Singing
Dancing
Technology
Music
Accomplishments
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
Timeline
No Degree -
Quincy College
04.2024 - 04.2024
Crew Member
Dunkin Dounts
12.2023 - 01.2024
No Degree -
Bridgewater State University
09.2023 - 03.2024
Member Service Associate
South Shore YMCA
05.2022 - 08.2023
Crew Member
McDonald's
12.2021 - 03.2022
Sales Associate
Famous Footwear
10.2021 - 11.2021
Crew Member
Mcdonalds
01.2021 - 04.2021
No Degree -
Quincy High School
09.2019 - 12.2021
High School Diploma -
North Quincy High School