Summary
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Anisca Sharma

Anisca Sharma

Frisco,TX

Summary

• Achievement-oriented, proactive and analytical Product Owner offering 15+ years experience in product
development, product strategy, user experience, and operations within the financial industry.
• Ability to bridge the gap between business needs and technology during Elaboration, Development, and
Implementation phases of several multi-million dollar technology Agile projects at the Federal Reserve
(FedNow, CashForward) and U.S. Bank (P2P, incorporate Zelle® to enhance the Send Money user
experience).
• Proven track record of successful project completion with a dedicated history of managing multiple
ongoing priorities with flexibility, a high degree of accuracy, and a positive attitude to meet team and
company goals.
• Dependable candidate with strong organizational, project management and relationship-building skills
with focus on implementing successful resolutions and a willingness to take on added responsibilities to
meet goals.
• Passionate about learning, problem solving and harvesting positive team mentality.
• Ability to effectively work remotely and across geographically distributed teams.

Overview

16
16
years of professional experience
1
1
Certificate

Work History

FedNow Product Management Senior Analyst

Federal Reserve Bank Of Boston
12.2019 - 09.2020

Proud contributor of FedNow, a mission-critical Federal Reserve initiative proven transformative to the payments landscape in the U.S. where financial institutions can provide customers with the ability to send and receive payments any time, any day, and have full access to those funds within seconds.

  • Conduct market research and contribute past payments systems experience of Zelle®, ACH, CHIPS, and FED payments to analysis, modeling and decision-making for initial implementation.
  • Gather, analyze and translate business needs into actionable, clearly defined requirements and user stories.
  • Collaborate and roundtable with various external and internal stakeholders to ensure details of development are accurate and in sync.
  • Prioritize user stories aligned with product management's overall vision and strategy for the product.

Product Owner/Officer - Business Readiness

U.S. Bank
08.2016 - 12.2019

Responsible for the transformation of the person to person payments systems (P2P) to incorporate the Early Warning System (EWS) Zelle® experience - the support of settlements for sending/ receiving money via the Online Banking and Mobile Banking platforms, and the integration with the EWS fraud/ risk mitigation tool for payments sent from the Zelle® stand alone app.

  • Write clear and comprehensive user stories to ensure final experience meets U.S. Bank and EWS standards and guidelines.
  • Collaborate with internal stakeholders, Business Lines, UX, Developers and Testing teams to ensure clarity and understanding of requirements and project initiatives.
  • Work with team to understand and solve defects.
  • Own product backlog and accept or reject work.
  • Create and update requirements to meet accessibility (a11y) standards and ensure testing success through PO acceptance.
  • Support project management, PI planning, and internal/ external communication initiatives.
  • Coach and support department Journey Owners and teams through their Agile transformation by creating training decks and conducting training sessions.
  • Lead a 10+ month pilot within USB and between USB and multiple large Financial Institutions (FI's) to ensure transactions are processed and settled accurately and disputes are processed accordingly.
  • Ensure supported business lines (24-Hour Banking, Branch, Wealth and other call centers) have a clear understanding of upcoming changes and are prepared to support customers with those changes by communicating via documentation and meetings.
  • Test and confirm completion of quality validations during monthly production deployments executed during off hours and weekends
  • Successfully deliver the Credit Card (CCD) Activation project directly contributing to the Program financial goals and impacting 24-HR Banking by reducing calls 3.9% YOY (in the thousands each month) for customers who activate their card via digital channels.

Business Associate III

Federal Reserve Bank Of San Francisco
01.2016 - 07.2016

Responsible for independently and actively leading and managing analytical and operational projects during department transition. Provide strategic direction and recommendations directly to the General Auditor/ Group Vice President (GVP) formulated from research, data analysis, and networking.

  • Build relationships and leverage existing networks to get an in depth understanding of the Banks strategic direction and initiatives.
  • Research and apply Industry standards and best practices to streamline and audit and reporting.
  • Draft proposals and reports for upper management used to facilitate communication across Departments, District, the Federal Reserve System and among committees such as the Conference of General Auditors (COGA), Audit and Risk Management Committee (ARMC), and the Board of Directors (BoD).
  • Create presentations with multiple levels of information for diverse audiences delivered by the GA/ GVP.

Sheriff Deputy Recruit

Santa Clara County Sheriff's Office
05.2015 - 07.2015

Train as a Sheriff Deputy with the Santa Clara County Sheriff's Office, 19 hours days.

  • Appointed to top tier position as Platoon Leader for a class of 42 Cadets tasked to manage day to day responsibilities including enhancing team mentality, accountability, and individual morale.
  • Lead and facilitate morning briefing and evening de-brief team meetings.
  • Create and implement a foundational strategy to ensure training retention and scenario planning by creating pictorial mapping and rhymes used by entire team including correctional officer cadets.
  • Assess individual strengths and weaknesses when assigning tasks and roles for various assignments in order to ensure team success on mock missions.

Training:

  • Defensive Tactics, Weapons, Scenario, Stress Endurance, Physical Fitness

Academics:

  • Ethics, Laws of Arrest, Use of Force, Community Policing, Civil/Criminal Law

Certified SCRUM Product Owner

Federal Reserve Bank Of San Francisco
01.2013 - 01.2015

Responsible for bridging the gap of understanding between business needs and technology during Elaboration and Development phases of a multi-million dollar technology project, which tracks and processes USD currency throughout the Federal Reserve System, CashForward. Liaison between business, operations, and application development teams to elicit, validate, and communicate, business requirements to ensure accurate development using Agile and Kanban methodologies.

  • Lead and participate on diverse and geographically distributed teams of developers, SCRUM Master, QA, Data Architects, Data Modelers, UX Designers, Business Analysts, National Business Experts, and Subject Matter Experts.
  • Lead and facilitate discussions to negotiate and ensure consensus with stakeholders.
  • Act as Subject Matter Expert (SME) for various business work streams and take ownership from initiation to deployment.
  • Responsible for Sprint and Sub Release Planning and strategic initiatives including managing scope, dependencies, resources, schedule, and risks.
  • Conduct Business Requirements Elaboration using various elicitation techniques such as brainstorming sessions and one on one interviews.
  • Document and present project related artifacts such as traceability matrix, user role matrix, use cases, screen mock-ups, wireframes.
  • Own, update and manage Product Backlog, Scope and health of Release, user story optimization, sizing, and prioritizing.
  • Lead and facilitate grooming, affinity estimation, and speed date sessions.
  • Assist with User Acceptance Testing (UAT) and defect management.
  • Accept or reject Sprint work results based on definition of done.

Investment and Liquidity Management Associate

Federal Reserve Bank Of New York
02.2012 - 12.2012

Recruited by Senior Vice President to join the cash management team, responsible for monitoring, managing, and evaluating funds and securities liquidity positions of over 400 accounts across 250 foreign central banks and international agencies. Forecast customer liquidity requirements, market trends, and discern patterns in customer activity based on real-time and post-hoc analysis relative to developments in global markets.

Foreign Settlement Associate

Federal Reserve Bank Of New York
05.2007 - 02.2012

Responsible for funds settlement and securities activity via Fedwire, DTCC, and Euroclear for volumes in excess of $150 billion daily, in addition to account investigations, managing production of quantitative metrics and qualitative analysis on settlement activity and transaction volume trends, and assessing opportunities to streamline and reduce operational redundancies during department merger, Funds Clearing, and Foreign Settlements Services.

Technical Business Services Analyst

Federal Reserve Bank Of New York (EROC)
01.2005 - 05.2007

Responsible for identifying, researching, and cataloguing operational, software, and hardware risks utilizing Horizon, Security Risk Management Process (RMP), and Sarbanes Oxley (SOX) for the Cash and Custody department, development of Contingency and Business Continuity plans, staff training, and process streamlining. Test and assist with implementation of Standard Cash Application (SCA) software within 12th district to track and manage incoming and outgoing currency.

Education

MBA - Entrepreneurship And Innovation (18/32 Credits)

Felician College
East Rutherford, NJ

MA - Sociology

State University of New York At New Paltz
New Paltz, NY
2004

BA - International Relations

State University of New York At New Paltz
New Paltz, NY
2002

Skills

  • Agile Methodology and SCRUM Framework
  • Product Backlog Ownership and Management
  • Acceptance Criteria and User Story Writing
  • Stakeholder Relationship Management
  • Functional and Business Requirements and BRDs
  • User Acceptance Testing (UAT) and Support
  • Defect Resolution
  • SAFe
  • ISO20022 message standards
  • FedWire/CHIPS/ACH/Zelle®
  • Jira/Octane/VersionOne/Trello

Certification

  • SAFe Agelist

Quote

There is no 'try', there is do or don't do.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

FedNow Product Management Senior Analyst

Federal Reserve Bank Of Boston
12.2019 - 09.2020

Product Owner/Officer - Business Readiness

U.S. Bank
08.2016 - 12.2019

Business Associate III

Federal Reserve Bank Of San Francisco
01.2016 - 07.2016

Sheriff Deputy Recruit

Santa Clara County Sheriff's Office
05.2015 - 07.2015

Certified SCRUM Product Owner

Federal Reserve Bank Of San Francisco
01.2013 - 01.2015

Investment and Liquidity Management Associate

Federal Reserve Bank Of New York
02.2012 - 12.2012

Foreign Settlement Associate

Federal Reserve Bank Of New York
05.2007 - 02.2012

Technical Business Services Analyst

Federal Reserve Bank Of New York (EROC)
01.2005 - 05.2007

MBA - Entrepreneurship And Innovation (18/32 Credits)

Felician College

MA - Sociology

State University of New York At New Paltz

BA - International Relations

State University of New York At New Paltz
  • SAFe Agelist
Anisca Sharma