Anisette Noperi
Fullerton
Summary
Seasoned banking professional with a proven track record in enhancing operational efficiency and customer satisfaction. Expertise in financial analysis, risk management, and regulatory compliance. Committed to driving team success and achieving organizational objectives.
Overview
1
1
Language
12
12
years of professional experience
Work History
Tax Return Verification Clerk
SurePrep
01.2023 - 04.2023
- Verified and input tax data from documents submitted by the “Big 4” and other top accounting firms nationwide, ensuring accuracy and compliance.
- Analyzed and corrected tax documents across multiple screens, managing data entry of up to 2000 pages per day to maintain workflow efficiency.
- Resolved errors from in-house tax software to prepare accurate tax documents for clients, enhancing the overall quality of submissions.
- Focused on completing assigned workload as accurately and efficiently as possible while working under the pressure of daily deadlines
- Worked with multiple clients in various industries to help expedite the overall tax season process with a paperless workflow
Financial Crimes Investigator/ Bank Secrecy Act (BSA) Analyst II
Bank of America
07.2018 - 09.2019
- Prepared detailed documentation to file Suspicious Activity Reports (SAR) in a timely and accurate manner
- Alerted BSA/Anti-Money Laundering Department to suspicious activity for regulatory and law enforcement follow-up.
- Investigated fraud alerts to protect BofA from incurring fraud related losses while, recommending retention or termination of banking relationship with perpetrators
- Conducted investigations of credit/debit card fraud, account takeover, wire fraud, check fraud, ACH fraud, identity theft, elder abuse, etc.
- Conducted fraud investigations, achieving timely case closures and maintaining high-quality standards.
- Supported completion of multiple BofA fraud remediation projects to enhance compliance and mitigate risks.
Financial Exploitation Investigator
Adult Protective Services (APS), State of Arizona
08.2014 - 08.2017
- Investigated cases of vulnerable adults (anyone over the age of 18) whose finances and assets may have been misused or utilized by others without their coherent consent
- Requested, subpoenaed, analyzed, and interpreted financial and medical data as well as, drafted and submitted investigative reports summarizing the findings of a case
- Conducted interviews and gathered information from all parties involved in an investigation (i.e the client, the alleged perpetrator and other collateral sources)
- Managed caseload of 35-40 cases while addressing individual client needs and ensuring comprehensive support
- Collaborated with local law enforcement and the Attorney General’s Office to coordinate investigations and enhance case outcomes
- Developed referrals to state agencies and community organizations, connecting clients with essential resources and services
- Utilized Microsoft Excel to summarize and transpose banking records into excel spreadsheets
- Enhanced personal ability to work in teams or independently as a mobile-office worker with little to no supervision
- Supervised and acted as manager to support fellow unit investigators while Unit Manager was on annual leave
Personal Banker
Wells Fargo Bank
11.2013 - 08.2014
- Consistently met daily and quarterly sales goals by uncovering every customer’s banking needs and matching those needs to financial products and solutions
- Developed strong relationships with clientele, fostering trust and integrity to enhance customer loyalty
- Resolved issues for English and Spanish speaking clientele, ensuring satisfaction and retention through effective customer service
Lead Teller
Wells Fargo Bank
12.2011 - 11.2013
- Managed and supervised a teller team while ensuring compliance with operations and motivating team members to meet sales goals.
- Trained tellers in cash drawer management and coached on customer interactions to enhance service quality.
- Prepared and maintained teller schedules, cash shipments, daily vault balancing, ATM servicing and other day to day tasks necessary for running the operations of a fast-paced branch
- Addressed branch-level customer complaints and service issues, escalating complex cases as needed
- Supported service manager in audit preparation, ensuring compliance with government regulations
Teller
Wells Fargo Bank
01.2011 - 12.2011
- Processed accurate transactions with minimal errors, documented unusual activity reports, counted cash accurately, and maintained cash box limits to ensure compliance
- Established rapport with customers to foster long-lasting business relationships
- Followed operational compliance and participated in sales, customer service, and fraud detection training
Education
Bachelor’s - Accounting, Spanish, Music
University of Arizona
Tucson, AZ12-2015
Skills
- Data verification and validation
- Fraud assessment
- Regulatory compliance
- Banking regulations
- Financial analysis
- Transaction processing
- Cash handling
- Attention to detail
- Clear communication
Languages
Spanish
Professional
Affiliations
- Cast Member employee at Disneyland Resort
- Full-time independent musician
Timeline
Tax Return Verification Clerk
SurePrep
01.2023 - 04.2023
Financial Crimes Investigator/ Bank Secrecy Act (BSA) Analyst II
Bank of America
07.2018 - 09.2019
Financial Exploitation Investigator
Adult Protective Services (APS), State of Arizona
08.2014 - 08.2017
Personal Banker
Wells Fargo Bank
11.2013 - 08.2014
Lead Teller
Wells Fargo Bank
12.2011 - 11.2013
Teller
Wells Fargo Bank
01.2011 - 12.2011
Bachelor’s - Accounting, Spanish, Music
University of Arizona