Workday
Anisha O Jackson
Human Resource Specialist
Oceanside,CA
Summary
Focused Human Resources Coordinator skilled in employee hiring, development and motivation. Offers employees comprehensive support and career development guidance for dynamic industry landscape. Articulate communicator accomplished in benefits administration and grievance handling.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
COVID-19 Response Frontline Case Investigator
San Diego County Health And Human Services Agency
San Diego , CA
07.2020 - 05.2022
- Communicated with documented COVID-19 patients and other exposed persons via phone call, text, e-mail and other platforms.
- Investigated and identified confirmed and suspected coronavirus cases, also documenting potentially affected contacts.
- Reached out to people newly diagnosed with COVID-19 to determine contact histories and potential exposures.
- Contacted people exposed to individuals with COVID-19, assessed symptoms and referred for testing.
- Coordinated with public health and local facilities to support isolation and quarantine of individuals.
- Performed record keeping by logging client information within secure contact-tracing software.
Youth Workforce Development Program Manager
San Diego Community College Foundation
San Diego, CA
01.2021 - 07.2021
- Referred families to shelters, legal resources and educational programs.
- Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Helped develop monthly schedules and assignments.
- Developed and created programs and monitored effectiveness against individual participant needs.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
- Assisted with researching grants and grant writing tasks.
Youth Workforce Senior Case Manager
San Diego Community College Foundation
San Diego, CA
02.2017 - 01.2021
- Created and updated systems of organization for case service plans and court reports.
- Checked with newly placed children frequently to support comprehensive success and assimilation.
- Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers.
- Acted as advocate for children in 50 court settings.
- Verified parent and child records to check matches and overall pairing eligibility.
- Maintained 98% success rate while handling 500 cases at once.
- Established parental eligibility through frequent meetings and reviewing information.
- Completed regular visitations to check on children, families and home environments.
- Participated in professional growth programs to support special education improvement efforts.
Human Resources Coordinator
The Kenblanchard Companies
Escondido, CA
08.2014 - 01.2017
- Directed job fairs to bring in local talent for long term and seasonal positions.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Reviewed and corrected job offer letters for completeness and accuracy before approving delivery.
- Implemented tracking database for employee professional development, licensure renewal credits and renewal deadlines.
- Supported human resources staff with new hire orientations and monthly departmental meetings.
- Assisted management staff in annual year-end processes and data audits.
- Collaborated with curriculum coordinator on annual updates of staff handbook.
- Supported HR functions with emphasis on record keeping, data entry and general HR tasks.
- Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
- Maintained human resources information system and kept employee files up to date and accurate.
- Conducted background checks on candidates by obtaining information from law enforcement officials, previous employers and references.
- Counseled managers and employees regarding company policies, procedures and workplace issues.
Education
Bachelor of Science - Computer And Information Sciences
Cal State University San Marcos
San Marcos, CA 08.2021 - Current
Associate of Science - Behavioral Sciences
Palomar College
San Marcos, CA 01.2015 - 01.2019
Skills
Public outreach
Informational materials
Assignment management
Organization and Time Management
Written Communication
Software
Trainning and Development
Project Mangement
Certification
Certified Yoga Instructor
Timeline
Certified Yoga Instructor
01-2022
Bachelor of Science - Computer And Information Sciences
Cal State University San Marcos
08.2021 - Current
Youth Workforce Development Program Manager
San Diego Community College Foundation
01.2021 - 07.2021
COVID-19 Response Frontline Case Investigator
San Diego County Health And Human Services Agency
07.2020 - 05.2022
Youth Workforce Senior Case Manager
San Diego Community College Foundation
02.2017 - 01.2021
Associate of Science - Behavioral Sciences
Palomar College
01.2015 - 01.2019
Human Resources Coordinator
The Kenblanchard Companies
08.2014 - 01.2017