
Accomplished Supervisor at BTC-Bahamas Telecommunications Corporation, skilled in strategic planning and employee motivation. Enhanced workflow efficiency by implementing process improvements, boosting team performance. Expert in training and mentoring, with a focus on customer service excellence. Proven ability to manage digital billing and inventory control, driving operational success and team collaboration.
Certificate-Security Awareness Training-October 2024
Certificate-Danger Zone-October 2024
Certificate-Confessions of a ChatGPT Novice-October 2024
Certificate-Reporting Security Incidents-October 2024
Certificate-Alison Institute-Good Clinical Practice-ICH Guidelines E6 R2-December 4th, 2025
Ability to build and maintain strategic professional relationships to foster collaboration and business growth.
Cultivated partnerships with industry peers, resulting in increased opportunities and resource sharing.
Can engage effectively with diverse groups to create positive, inclusive environments.
Interpersonal Communication – Skilled at initiating and sustaining rapport with colleagues, clients, and stakeholders to enhance team cohesion.
Creative Performance & Team Collaboration – Participated in choreographed group performances, showcasing teamwork, adaptability, and stage presence.