Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Anisley Terra Perez

Lehigh Acres,FL

Overview

9
9
years of professional experience

Work History

Supervicer

Legacy Cleaning of services
Lehigh Acres, FL
11.2024 - Current
  • Managed team of XX employees, ensuring high productivity and quality standards were met.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Addressed and resolved interpersonal conflicts within the team, maintaining a harmonious work environment.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Retail Associate

Bealls Outlet Stores
Lehigh Acres, FL
08.2021 - 04.2022
  • Answered questions about current promotions and resolved issues according to store policies.
  • Operated cash register to process payments from customers.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Bagged or packaged purchases and wrapped gifts.
  • Assisted customers in finding products, answered questions, and made product recommendations.
  • Stocked and cleaned shelves while maintaining neat and orderly store.
  • Organized backroom storage areas for efficient access to merchandise.
  • UNLOAD TRUCK.

Retail Associate

Ross Stores
Naples, FL
08.2016 - 12.2020
  • Unload Truck
  • Provided excellent customer service, resolving issues and answering queries promptly.
  • Operated cash register to process payments from customers.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Answered customer inquiries regarding product features, pricing, and availability.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Bagged or packaged purchases and wrapped gifts.

Education

High School Diploma -

Fe Del Valle
Cuba
07-2000

Skills

  • Adaptability
  • Teamwork
  • Department organization
  • Multitasking capacity
  • Customer service
  • Conflict resolution

Languages

English
Professional
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Supervicer

Legacy Cleaning of services
11.2024 - Current

Retail Associate

Bealls Outlet Stores
08.2021 - 04.2022

Retail Associate

Ross Stores
08.2016 - 12.2020

High School Diploma -

Fe Del Valle

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Anisley Terra Perez