Anissa Adams
Beaumont,TX
Summary
Offering excellent communication and organizational abilities, with a strong commitment to learning and growing in a professional setting. Delivers exceptional customer service and administrative support, including efficient handling of phone systems and scheduling. Ready to use and develop these skills in the front desk receptionist role.
Overview
4
4
years of professional experience
Work History
Home Health Care Assistant
Riverstone Home Health
Beaumont, TX
07.2025 - Current
- Collaborated with multidisciplinary teams to create personalized care plans tailored to client needs.
- Monitored progress and documented patient health status changes to keep the care team updated.
- Documented daily observations and progress in patient records, maintaining accurate information for healthcare team reference.
- Educated patients on health management techniques, promoting self-care and independence when possible.
Front Desk Receptionist
Hampton Inn & Suites By Hilton
Beaumont, TX
12.2023 - 07.2025
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Assisted guests with inquiries, providing information about hotel amenities and local attractions.
- Implemented procedures to improve workflow efficiency at the reception area, enhancing overall guest experience.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Front Desk Receptionist
Holiday Inn Plaza & Suites
Beaumont, TX
05.2022 - 07.2023
- Handled phone calls and reservations, utilizing property management systems to streamline booking processes.
- Coordinated guest services, ensuring high levels of satisfaction through prompt and courteous responses.
- Processed payments and maintained accurate financial records for daily transactions at the front desk.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Education
Associate of Applied Science - Masssage Therapy
Lamar State College Orange
Orange, TX05-2023
Skills
- Vital signs monitoring
- First aid and safety
- Documentation accuracy
- Client documentation
- Problem-solving abilities
Timeline
Home Health Care Assistant
Riverstone Home Health
07.2025 - Current
Front Desk Receptionist
Hampton Inn & Suites By Hilton
12.2023 - 07.2025
Front Desk Receptionist
Holiday Inn Plaza & Suites
05.2022 - 07.2023
Associate of Applied Science - Masssage Therapy
Lamar State College Orange