Summary
Overview
Work History
Education
Skills
Licenses Certificates
Timeline
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Anissa Hayes

New York,NY

Summary

Accomplished Security Officer at Arrow with expertise in security monitoring and problem solving. Proven ability to enhance safety and efficiency, demonstrated by a 20% reduction in incidents. Adept at customer service and communication, ensuring a secure and welcoming environment. Quick to adapt and organized, consistently exceeding expectations in diverse roles.

Overview

3
3
years of professional experience

Work History

Security Officer

Arrow
New York, New York
10.2025 - 02.2026
  • Monitored premises to ensure safety and security for all personnel.
  • Monitored surveillance cameras to detect and respond to suspicious activity.
  • Responded promptly to alarms and emergencies, following established protocols.
  • Verified photo IDs and tickets to ensure authorized access for guests.
  • Documented incidents and prepared detailed reports to inform management decisions.

Groomer/Dog Handler

Harlem Doggie Day Spa
New York, NY
06.2025 - 08.2025
  • Groomed, bathed, and trimmed dogs, enhancing their hygiene and appearance.
  • Provided attentive care for diverse dog breeds and temperaments, ensuring safety and comfort.
  • Groomed dogs using clippers, shears, and brushes for a polished appearance.
  • Bathed pets with appropriate shampoos and conditioners for skin health.
  • Conducted health checks on animals to identify any skin issues or parasites.

syep volunteer

NYC health + hospital Gotham/gouverneur recreation center
New York, NY
04.2024 - 08.2024
  • Supervised residents and assisted with transportation throughout the facility, including activities like coloring, singing, puzzles, and feeding residents.
  • Assisted in organizing recreational activities for community engagement.
  • Facilitated health workshops to promote wellness among participants.
  • Coordinated volunteer schedules to ensure adequate support during events.

My Clean
New York, NY
12.2023 - 04.2024
  • Was given appointments to clean the clients apartment to their standard and to the standard they picked on the website

cleaning/Front desk assistant

Asser levy recreation center
New York, NY
06.2023 - 08.2023
  • Maintained cleanliness of gym by thoroughly wiping weights, mirrors, and lockers to provide a hygienic environment for members.
  • Greeted visitors and provided information about programs and services.
  • Managed front desk operations, ensuring smooth check-in and check-out processes.
  • Handled phone inquiries, directing calls to appropriate staff members promptly.

Education

License/Certificate -

Harlem renaissance high school
New York, NY
06-2025

Skills

  • Surveillance techniques
  • Security monitoring
  • Safety protocols
  • Crisis management
  • Problem solving
  • Organization
  • Customer service
  • Great communication

Licenses Certificates

  • CPR
  • Security license
  • Flagger license

Timeline

Security Officer

Arrow
10.2025 - 02.2026

Groomer/Dog Handler

Harlem Doggie Day Spa
06.2025 - 08.2025

syep volunteer

NYC health + hospital Gotham/gouverneur recreation center
04.2024 - 08.2024

My Clean
12.2023 - 04.2024

cleaning/Front desk assistant

Asser levy recreation center
06.2023 - 08.2023

License/Certificate -

Harlem renaissance high school
Anissa Hayes