Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Languages
References
Timeline
Generic

Anissa Jackson

Philadelphia,PA

Summary

Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care. Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Banquet Waitress

Cescaphe
Philadelphia, PA
03.2024 - Current
  • Greeted customers and provided menus.
  • Assisted in setting up banquet tables, chairs, and linens.
  • Provided prompt service to guests with a friendly attitude.
  • Carried out food orders from the kitchen to the banquet hall.
  • Presented plated meals according to established standards of quality and quantity.
  • Checked guest satisfaction throughout meal service.
  • Cleared plates, glasses, and utensils between courses or after meals as needed.
  • Replenished beverages as required during meal services.
  • Delivered desserts in a timely manner.
  • Ensured that all areas were properly cleaned and sanitized after each event.
  • Communicated effectively with coworkers regarding customer requests or complaints.
  • Stocked serving stations with necessary supplies before events began.
  • Provided exceptional service to high volume of daily customers.
  • Asked customers about meals to assess satisfaction and collect vital feedback.
  • Addressed food complaints with kitchen staff and promptly served replacement menu items.

Nurse Aide

Rose Tree Place
Media, PA
06.2021 - 11.2023
  • Provided patient care, including bathing and dressing.
  • Assisted with transferring patients from bed to wheelchair.
  • Monitored patient's condition and reported any changes to the registered nurse or physician.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Answered call lights promptly and responded to patient requests courteously and efficiently.
  • Maintained a clean environment by disinfecting equipment, emptying trash containers, cleaning surfaces, changing linens.
  • Collected specimens for laboratory testing as requested by the physician.
  • Reported all incidents, accidents involving clients immediately to supervisor, nurse manager, charge nurse.
  • Participated in team meetings with other healthcare professionals to discuss best practices for patient care.
  • Observed residents' behavior closely to detect any changes in mood or physical condition that require further medical attention.
  • Served snacks and beverages per instructions from nursing staff.
  • Responded quickly to emergencies and followed proper safety protocols at all times.
  • Comforted patients and provided reassurance and encouragement.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
  • Helped residents walk with or without self-help devices.
  • Assisted residents in preparing for activities and social programs.

Education

Trade Certificate - Health Aide

Tranquility And Allegiance Academy
Philadelphia, PA
09-2024

High School Diploma -

Bishop Gibson High School
Jamaica
01-2017

Skills

  • Patient-focused care
  • Companionship and emotional support
  • Compassionate Care
  • Documentation expert
  • Dementia and Alzheimer's knowledge
  • Dressing assistance
  • Feeding Assistance
  • Ambulation Assistance
  • Infection Control
  • Understands mobility assistance needs
  • Quick problem solver
  • Trustworthy companion
  • Oral Hygiene
  • Reliable team player
  • Patient Care
  • Vitals tracking
  • Confidentiality
  • communication
  • Dependable
  • Observer
  • Team player

Certification

  • CNA License
  • CPR Certified
  • Understanding HIPPA and Confidentiality
  • FEMA IS-241.C Decision making and problem solving
  • FEMA IS-100.C Introduction to Incident Command System
  • FEMA IS-907 Active Shooter: What you Can Do
  • FEMA IS-242 Effective Communication
  • FEMA IS-5.A An Introduction to Hazardous Materials
  • Transferring People the Right Way
  • How To Protect Against Infection
  • How to Prevent Pressure Ulcers
  • Handwashing Mask and Gloves
  • OSHA

Accomplishments

  • High Achiever
  • Student of the Month
  • Great Punctuality

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Banquet Waitress

Cescaphe
03.2024 - Current

Nurse Aide

Rose Tree Place
06.2021 - 11.2023

Trade Certificate - Health Aide

Tranquility And Allegiance Academy

High School Diploma -

Bishop Gibson High School

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Anissa Jackson