Anita Banks
Las Vegas,NV
Summary
Compassionate professional with experience in client transportation, customer service, and front office operations. Delivered exceptional service while building positive relationships with clients and staff. Strong organizational skills support effective administration, scheduling, and cash handling, ensuring a safe and welcoming environment.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Licensed Cosmetologist
Upstage/DollHouse
Las Vegas, Nevada
03.2004 - Current
- Created customized haircuts, color, and styling services tailored to each client's individual needs and personal style.
- Enhanced clients' appearance through creative styling and knowledge of current industry trends.
- Cultivated long-term client relationships by delivering personalized consultations and exceptional service.
- Managed appointments, maintained client records, and ensured a clean, organized, and professional salon environment.
- Advised clients on products and hair care techniques to promote optimal hair health.
Driver/Transporter
Life Trans
North Las Vegas, Nevada
12.2023 - 07.2026
- Safely transported clients to and from medical appointments, surgery centers, rehabilitation facilities, and other destinations.
- Facilitated safe entry and exit for clients, prioritizing comfort and safety throughout transport.
- Performed routine vehicle inspections to ensure safe operation.
- Ensured accurate transportation documentation and schedules to support efficient service delivery.
- Provided compassionate customer service, enhancing overall experience for patients and families.
Front Desk Receptionist
Life Care Center of Las Vegas
Las Vegas, Nevada
04.2019 - 05.2021
- Welcomed residents, visitors, and vendors while providing exceptional customer service.
- Addressed resident inquiries to foster a welcoming front office environment.
- Managed multi-line telephone calls, ensuring efficient call routing and prompt responses.
- Processed payments and maintained precise records, enhancing financial accuracy.
- Assisted with filing, data entry, and general administrative support.
Driver/Operator
Transdev
Las Vegas, Nevada
09.2015 - 11.2018
- Transported passengers safely along established routes and schedules, ensuring timely arrivals.
- Facilitated safe boarding and exiting for passengers, enhancing overall travel experience.
- Delivered professional customer service to passengers, addressing inquiries and concerns promptly.
- Performed pre-trip and post-trip vehicle inspections.
- Maintained compliance with company safety policies and transportation regulations.
Site Supervisor
Clark County School District, CCSD
Las Vegas, Nevada
06.2006 - 10.2016
- Supervised daily operations of after-school program, ensuring quality care and engagement for school-age children.
- Ensured a safe, structured, and positive learning environment.
- Organized and scheduled educational and recreational activities for children in after-school program.
- Assisted students with homework and academic support.
- Maintained attendance records and communicated with parents and school staff, fostering strong relationships and ensuring program transparency.
- Collected program fees and prepared daily deposits, contributing to the program's financial accountability.
Education
High School Diploma -
Clark County Adult High School
Las Vegas, NV10-2017
Skills
- Client Consultation
- Customer Service
- Front Office Administration
- Appointment Scheduling
- Records Management
- Data Entry
- Telephone Etiquette
- Safety Compliance
- Time Management
- Problem Solving
- Teamwork
- Communication
- Professionalism
- Retail Sales
Certification
- Commercial Driver's License (CDL)
Passenger Endorsement (P)
Nevada Licensed Cosmetologist
Timeline
Driver/Transporter
Life Trans
12.2023 - 07.2026
Front Desk Receptionist
Life Care Center of Las Vegas
04.2019 - 05.2021
Driver/Operator
Transdev
09.2015 - 11.2018
Site Supervisor
Clark County School District, CCSD
06.2006 - 10.2016
Licensed Cosmetologist
Upstage/DollHouse
03.2004 - Current
High School Diploma -
Clark County Adult High School