Dayani Ivins
Cutler Bay,FL
Summary
Proven Licensed Cosmetologist with a track record of enhancing client satisfaction and increasing salon revenue at Hair Ego Salon. Expert in haircutting techniques and client consultations, I excel in upselling products and services while maintaining top-notch sanitation practices. Renowned for active listening and social skills, I consistently exceed customer expectations.
Overview
16
16
years of professional experience
Work History
Licensed Cosmetologist
Oasis Salon
06.2023 - Current
- Built a loyal clientele base through exceptional customer service and personalized care.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Conducted thorough consultations to understand client needs, preferences, and objectives before each treatment session.
- Educated clients on proper hair care routines and recommended suitable products to maintain their desired look at home between visits.
Licensed Cosmetologist
Hair Ego Salon
01.2016 - 05.2020
- Adapted easily to clients'' needs and preferences, providing a variety of services from cuts and color to extensions and specialty treatments.
- Stayed up-to-date on current trends and techniques in cosmetology, incorporating them into daily practices.
- Increased salon revenue through effective upselling of products and services.
Waitress
Masitas Restaurant
05.2008 - 12.2017
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Education
Technitian - Behavioral Aspects of Health
Autism Partnership Foundation
Online09.2024
License - Cosmetology
Beauty School of America
Homestead, FL05.2011
High School Diploma -
IPU Martires Del 12 De Septiembre
La Habana, Cuba06.2008
Skills
- Haircutting techniques
- Waxing and hair removal techniques
- Sanitation Practices
- Sales and Upselling
- Continuing education
- Social Media Promotion
- Chemical treatments knowledge
- Social skills
- Active Listening
- Decision-Making
- Client consultation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Licensed Cosmetologist
Oasis Salon
06.2023 - Current
Licensed Cosmetologist
Hair Ego Salon
01.2016 - 05.2020
Waitress
Masitas Restaurant
05.2008 - 12.2017
Technitian - Behavioral Aspects of Health
Autism Partnership Foundation
License - Cosmetology
Beauty School of America
High School Diploma -
IPU Martires Del 12 De Septiembre
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