Anita Carfagna
Charleston,WV
Summary
Experienced nursing leader with expertise in managing units and ensuring adherence to quality, cost, and care standards. Skilled at optimizing resource utilization and enhancing patient satisfaction. Holds a valid Registered Nurse license in [State]. Committed to delivering high-quality healthcare services and effectively coordinating and supervising nursing staff. Recognized for fostering a collaborative and supportive environment. Promotes patient safety and well-being through effective communication and evidence-based practices.
Overview
30
30
years of professional experience
Work History
Nurse Manager
Charleston Area Medical Center
08.2015 - Current
- Supervised, directed, and motivated high-quality performance from nursing staff.
- Managed 68 nurses and nursing activities in 21-bed inpatient unit by providing comprehensive nursing guidance and maintaining outstanding patient satisfaction and care standards.
- Ensuring regulatory compliance by maintaining accurate records and staying up-to-date on industry standards.
Clinical Management Coordinator
Charleston Area Medical Center
01.2009 - 01.2015
- Gathered and organized materials to support operations.
- Coached employees through day-to-day work and complex problems.
- Entered data, generated reports, and produced tracking documents.
- Inventoried and ordered office supplies to maintain availability of products.
- Participated in workshops and in-service meetings to enhance personal growth and professional development.
Charge Nurse
Charleston Area Medical Center
03.2007 - 01.2009
Clinical Nurse II
Charleston Area Medical Center
06.2004 - 01.2007
Nurse Extern
Charleston Area Medical Center
08.2002 - 06.2004
Admitting/Registration Clerk
Charleston Area Medical Center
03.1994 - 08.2002
Education
Bachelor of Science - Nursing
Chamberlain University
Addison, IL04.2018
Associate of Applied Science - Nursing
University of Charleston
Charleston, WV05.2004
Associate of Science - Therapeutic Recreation
West Virginia State University
Institute, WV05.1997
Skills
- Manage a 437 FTE, 21 private room mother/baby inpatient unit with a step down nbn
- Interview, hiring and manage personnel to include establishing performance expectation
- Conduct annual reviews, create performance improvement plans, ensured compliance with necessary education, and adherence with state/federal guidelines
- Tracked and monitored patients' outcomes, using DAIMC measurement standards to facilitate continuous quality improvement teams
- Work closely with other nursing leaders and administrators to enhance patient outcomes, customer satisfaction, and quality improvement
- Developed and monitored a comprehensive education/discharge planning structure for Mom and Baby’s
- Coordinate daily operations and monitored budget to ensure efficient and safe patient care
- Collaborate with multidisciplinary health care providers to ensure safe and high-quality patient care Develop and implement treatment plans and modified when needed
- Demonstrate excellent interpersonal communication and problem-solving skills
- Focused on patient satisfaction through excellent interpersonal skills and hospitality initiatives
- Directed, monitored and coordinated staffing needs, staff certifications and staff education, collaborate with physicians and multidisciplinary professional staff
- Evidence of critical thinking skills - the ability to solve complex problems
Honorsandawards
- 2008 CAMC Quality Award Winner for Best in Harm Reduction: Newborn Nursery Hypoglycemia Project
- 2019 Quality Award Honorable Mention: Focus on Patient Experience project
- 2021 Quality Award Winner for Excellence in Patient Experience: Hardwiring Bedside Shift to Shift Report through Staff Engagement
- 2022 CAMC Healthcare Showcase Winner for Student Favorite Booth
- 2022 CAMC Healthcare Showcase Winner for Most Creative Booth
- 2023 CAMC Healthcare Showcase Winner for Most Creative Booth
- 2023 Quality Award Winner for Excellence in Patient Experience Improvement: Decreasing LOS for Newborns with NAS
Timeline
Nurse Manager
Charleston Area Medical Center
08.2015 - Current
Clinical Management Coordinator
Charleston Area Medical Center
01.2009 - 01.2015
Charge Nurse
Charleston Area Medical Center
03.2007 - 01.2009
Clinical Nurse II
Charleston Area Medical Center
06.2004 - 01.2007
Nurse Extern
Charleston Area Medical Center
08.2002 - 06.2004
Admitting/Registration Clerk
Charleston Area Medical Center
03.1994 - 08.2002
Bachelor of Science - Nursing
Chamberlain University
Associate of Applied Science - Nursing
University of Charleston
Associate of Science - Therapeutic Recreation
West Virginia State University