Anita coreno
ROWLETT,TX
Summary
Accomplished bilingual Senior Certified Pharmacy Technician with 26 years experience at Walgreens, expert in medication therapy management and team collaboration. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Senior Certified Pharmacy Technician
Walgreens
Rowlett
01.1999 - Current
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Coordinated with healthcare providers to clarify prescription orders.
- Participated in continuing education programs designed to enhance job knowledge.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Organized medications for dispensing.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Entered prescription information into computer databases.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Filled prescriptions accurately under the direction of a pharmacist.
- Answered telephones to respond to questions or requests.
- Monitored expiration dates on medications in order to maintain product integrity.
- Ensured compliance with federal and state laws pertaining to controlled substances.
- Adhered to infection control guidelines when handling hazardous materials.
- Provided exceptional customer service, ensuring patient satisfaction, and loyalty.
- Oversaw the ordering, receiving, and storage of pharmacy inventory.
- Developed and maintained positive relationships with patients and healthcare providers.
- Prepared reports detailing monthly purchasing data for review by management.
- Trained new employees on pharmacy operations, policies, procedures, and safety protocols.
- Maintained current notes and paperwork related to patient drug therapy.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Assisted with the development of policy changes related to pharmacy services.
Assistant Manager
Expressly Portraits
Fresno
03.1993 - 01.1999
- Compose creative shots from different angles that are visually appealing.
- Offered consultation services to clients on photo selection, layout, and design for print media.
- Set up, mounted or installed photographic equipment and cameras.
- Troubleshot malfunctioning darkroom equipment and contacted service technicians when necessary.
- Trained and guided employees on how to correctly process payments, print photos and merchandise products.
- Reviewed customer orders for accuracy prior to printing photograph
- Managed customer service inquiries and complaints in a timely manner.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Resolved customer inquiries and complaints requiring management-level escalation.
Education
Some College (No Degree) -
Fresno City College
Fresno, CASkills
- Medication therapy management
- Preparing sterile compounds
- Manual and automated medication dispensing
- Aseptic techniques
- Pharmacology expertise
- HIPAA compliance
- Calculating insurance coverage
- Team collaboration
- Problem-solving skills
- Filling prescriptions precisely
- Drug storage procedures
- Compounding techniques
- Medical terminology
- Strong communication skills
- Testing kit familiarity
- Conflict resolution strategies
- Adaptable to change
- Laboratory testing
- Specimen collection proficiency
- Decision-making
- spanish translation
- Operating systems
- Data entry techniques
- Deadline oriented
Certification
PTCB certified and Apha immunization certification also CPR certified
Languages
Spanish
Professional
Timeline
Senior Certified Pharmacy Technician
Walgreens
01.1999 - Current
Assistant Manager
Expressly Portraits
03.1993 - 01.1999
Some College (No Degree) -
Fresno City College