Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
26
26
years of professional experience
Work History
Framing Associate
Michaels Arts and Crafts
07.2004 - Current
Greeted customers and offered assistance for increased customer satisfaction.
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Built customer loyalty and retention by delivering excellent shopping experiences.
Provided exceptional services and pleasant shopping experiences to retail customers.
Recommended complementary purchases to customers, increasing revenue.
Preschool Teacher's Aide
Immaculate Heart of Mary School and Church
08.1998 - 06.2004
Interacted with children one-on-one and in small groups to enhance and support learning activities.
Maintained classrooms by disinfecting and sterilizing surfaces and toys.
Communicated with parents to inform about child's progress and classroom behavior.
Supervised children during in-classroom activities and on the playground.
Assisted with school field trips and special events by collecting permission slips and payments.