Laura Albertorio-Vazquez
Summary
Detail-oriented candidate with a strong background in organizational skills and enhancing sales through expert customer service and innovative design solutions. Adept in Adobe Creative Cloud and comfortable with fostering teamwork, comfortable in fast-paced environments, and consistently exceeding sales goals by leveraging effective communication and merchandising artistry. Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
5
5
years of professional experience
Work History
Design Center & Custom Framing Sales Associate
Blick Art Materials
06.2023 - 07.2024
- Maintained a safe working environment by adhering to safety guidelines, ensuring the proper use of equipment, and mitigating potential hazards within the workspace.
- Increased sales revenue by offering a diverse range of high-quality custom framing materials and designs.
- Utilized precision tools to ensure accurate measurements and cuts in matting and frame components, resulting in seamless final products.
- Conducted regular inspections of completed projects before delivery to ensure quality control standards were met consistently.
- Built strong relationships with clients by consistently delivering exceptional service, addressing concerns promptly, and offering expert advice on framing options.
- Educated customers about various framing options available based on their specific needs, guiding them towards the best-suited solution for their artwork or memorabilia.
- Managed multiple projects simultaneously, prioritizing and organizing tasks to meet deadlines without compromising attention to detail or quality of work.
- Solved complex design challenges by utilizing creative problem-solving skills and knowledge of framing principles to develop innovative solutions that exceeded customer expectations.
Retail Store Sales Associate
Blick Art Materials
07.2022 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled high dollar amount transactions efficiently while adhering to company monetary handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges, and refunds per store policy.
- Helped customers locate products and checked store systems for merchandise at other sites.
- Experience with holidays and seasonal rush.
Bakery Assistant
Nothing Bundt Cakes
03.2020 - 07.2020
- Lifted and moved items weighing over 50+ pounds using proper lifting techniques.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
- Operated commercial kitchen equipment and tools.
- Enhanced teamwork within the bakery staff through open communication channels that fostered collaboration on daily tasks and problem-solving matters.
Guest Service Representative
Nothing Bundt Cakes
04.2019 - 08.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Managed efficient cash register operations.
Education
Bachelor of Arts - Communications Design (Illustration)
Pratt Institute
Brooklyn, NY05.2023
High School Diploma -
Gulf Coast High School
Naples, FL05.2019
Pre-College Program - Illustration
Rhode Island School of Design
Providence, RI08.2015
Skills
- Customer Service skills & sales strategies
- Experience with both large and small scale teamwork/ collaboration
- Effective time management & multi-tasking skills
- Proficiency in verbal & written communication
- POS System Operation
- Merchandising understanding & Display Artistry
- Familiarity with Adobe Creative Cloud (Photoshop, Illustrator, After Effects)
Languages
Spanish
Limited Working
Timeline
Design Center & Custom Framing Sales Associate
Blick Art Materials
06.2023 - 07.2024
Retail Store Sales Associate
Blick Art Materials
07.2022 - 06.2023
Bakery Assistant
Nothing Bundt Cakes
03.2020 - 07.2020
Guest Service Representative
Nothing Bundt Cakes
04.2019 - 08.2019
Bachelor of Arts - Communications Design (Illustration)
Pratt Institute
High School Diploma -
Gulf Coast High School
Pre-College Program - Illustration
Rhode Island School of Design
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