Anita Engasser
Administrative Specialist
Fuquay-Varina,NC
Summary
Professional in business administration with significant experience in managing office tasks, coordinating schedules, and supporting executive functions. Demonstrates strong collaboration and adaptability, with focus on achieving optimal results. Skilled in communication, organization, and problem-solving, ensuring seamless office operations. Reliable and proactive team player, ready to contribute effectively in dynamic environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Administrative Assistant to the General Manager
State of North Carolina Department of Justice
08.2021 - Current
- Overhauled State Departments calendar management and reminder process which increased met deadlines by nearly 53% in 6-months and administration time by 3-hours per week.
- Managed travel arrangements for a couple 100 personnel in the State Department including accommodations, transportation, and itinerary development.
- Managed recruitment efforts for 20+ applicants by reviewing applications, coordinating interviews, and organizing candidate information to streamline selection discussions.
- Supported General Manager in decision-making processes by conducting research, preparing reports, and presenting data-driven insights.
- Promoted a positive workplace culture through excellent interpersonal skills and a professional, approachable demeanor.
- Reduced errors by X% in documentation by weekly proofreading reports prior to submission or distribution to appropriate parties.
- Assisted in budget preparation and expense tracking to maintain financial efficiency within the department.
- Facilitated smooth day-to-day operations through diligent maintenance of IT equipment and inventory levels.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Administrative Specialist
State of North Carolina Department of Health and Human Services
03.2020 - 08.2021
- Provide customer services regarding regulations and procedures to stakeholders
- Interprets complex rules, regulations and information pertaining to the department's rules and regulations
- Collect and review sensitive and confidential data circulated by the Deputy Director's office while conducting research and compiling records/reports
- Responsible for the maintenance of the Nurse Aide database
- Administrative support for the Nurse Aide training and competency evaluation program
- Proctor NC State Nurse Aide/Medication Aide exams
Administrative Assistant IV
North Carolina Department of Social Services
02.2018 - 03.2020
- Interprets complex rules, regulations and information pertaining to the Division of Social Services.
- Collect and review sensitive and confidential data circulated by the Deputy Director's office while conducting research and compiling records/reports.
- Develops and maintains the DSS SharePoint department website.
- Create and edit tables, spreadsheets, or database entries.
- Assist with preparations for accounting invoices, budget/ purchases orders for the office.
- communicate orders with Administrative Services
Administrative Assistant – Contractor
Craven County Department of Safety
04.2012 - 06.2015
- First point of contact for criminal offenders reporting for their probation appointments.
- Assist with building safety and security documentation, staff moves and management of surplus, and office supplies.
- Communicates with Community Corrections staff, offenders, applicants, outside agencies and the public.
- Authored memorandums, letters, and other official court documents, investigatory reports, and statistical reports, with limited instruction and supervision.
Administrative Assistant – Contractor
North Carolina Department of Health and Human Services
04.2012 - 06.2015
- Ensured accuracy expenditure and travel requests and reimbursements; copies and files all monthly travel expenditures through an excel spreadsheet and routes them to appropriate personnel for approval.
- Responsible for determining the eligibility of students who apply for the NC Reach and ETV scholarships.
- Responds to inquiries from all 100 counties in a clear and concise manner.
- Assured that expenditures meet the criteria for the Special Funds program or if they are running low or in excess.
- Notify counties if available Special Funds are running low or if there is an excess of available funds.
- Prepare and process all incoming confidential documents for NC states HIV/AIDS foster care/adoption supplemental board payments from the Infectious Disease programs within all 100 counties in the state ACTs database.
- Makes sure the monthly county reports are up to date and in compliance with federal and state laws.
Education
Pre-Licensing
HPW Real Estate School
Raliegh, NC01-2017
Associate of Applied Science - Business Administration, Management And Marketing
Southern California International College
Los Angeles, CA 05.2001 -
Skills
- Self-Motivated
- Time Management
- Professional
- Self-Motivated
Certification
North Carolina Notary from Wake Tech
Timeline
Administrative Assistant to the General Manager
State of North Carolina Department of Justice
08.2021 - Current
North Carolina Notary from Wake Tech
01-2021
Administrative Specialist
State of North Carolina Department of Health and Human Services
03.2020 - 08.2021
Administrative Assistant IV
North Carolina Department of Social Services
02.2018 - 03.2020
Administrative Assistant – Contractor
Craven County Department of Safety
04.2012 - 06.2015
Administrative Assistant – Contractor
North Carolina Department of Health and Human Services
04.2012 - 06.2015
Associate of Applied Science - Business Administration, Management And Marketing
Southern California International College
05.2001 -
Pre-Licensing
HPW Real Estate School
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