Anita Esfahani
San Jose,CA
Summary
Customer-focused professional with 17+ years of experience in sales, finance, and client relations in highnvolume environments. Proven ability to communicate effectively with diverse customers, manage multiple priorities, and deliver exceptional service experiences. Entrepreneurial encommerce seller operating an Amazon FBA business with handsnon experience in inventory management, logistics, and online retail operations. Known for maintaining a welcoming attitude, strong organizational skills, and professionalism-well suited for hospitality and guest-facing roles.
Overview
17
17
years of professional experience
Work History
Encommerce Entrepreneur
Amazon FBA
08.2025 - Current
- Research profitable products using market and competitor analysis
- Source inventory from wholesalers and suppliers
- Managed product listings, optimized pricing, and improved keyword strategy for visibility
- Prepare and ship inventory to Amazon fulfillment centers
- Monitored inventory levels and sales performance, ensuring timely reorder cycles
- Analyzed profit margins and fees, providing insights to inform pricing strategy
- Handle customer inquiries and resolve order issues
- Ensure packaging, labeling, and shipping compliance for FBA shipments
Special Finance Manager / Vehicle Acquisition Manager
Premier Nissan of San Jose / Premier Subaru of Fremont
San Jose, USA
12.2013 - 10.2024
- Purchased up to 30 vehicles per month on average
- Acquired retail vehicles through KBB leads and online marketplaces to meet inventory demands
- Conducted customer credit interviews and structured financing solutions
- Negotiated purchase agreements and finalized transactions
- Handled high-volume customer communication via calls, texts, and email to ensure timely responses and satisfaction
- Achieved recognition as Top Sales Performer for five consecutive years from 2015 to 2019.
Finance Manager
Momentum Dodge Chrysler Jeep Ram
Vallejo, USA
08.2013 - 12.2013
- Achieved $2,250 average backend gross profit per deal through strategic sales techniques
- Presented financing products, including warranties and GAP protection, to enhance customer understanding and satisfaction
- Prepared financing documentation and transaction packages
- Reviewed sales contracts and secured lender approvals to support financing processes
Special Finance Manager
San Leandro Chrysler Jeep Dodge
San Leandro, USA
03.2013 - 08.2013
- Established and managed Special Finance Department to enhance financing options for customers
- Maintained consistent monthly sales volume and profitability through effective finance strategies
- Managed finance operations for vehicle sales and service departments.
- Developed financing options tailored to customer needs and preferences.
- Trained staff on finance processes and compliance regulations.
Special Finance Manager
Fremont Toyota
Fremont, USA
01.2009 - 03.2013
- Conducted credit interviews to assess customer financial profiles and structured lender deals to optimize financing options
- Achieved an average of 22 vehicle sales per month while sustaining high customer satisfaction ratings
- Managed customer appointments and follow-ups to ensure a seamless purchasing experience
Education
Bachelor of Science - Business Management
San Jose State University
San Jose, CA07-2010
High School Diploma -
Deer Valley High School
Skills
- Customer Service
- Guest Relations
- Sales & Negotiation
- Communication
- Multitasking
- Problem Solving
- Team Collaboration
- Inventory Management
- Encommerce Operations
- Time Management
Languages
- German
- Farsi, Fluent
- German, Fluent
Timeline
Encommerce Entrepreneur
Amazon FBA
08.2025 - Current
Special Finance Manager / Vehicle Acquisition Manager
Premier Nissan of San Jose / Premier Subaru of Fremont
12.2013 - 10.2024
Finance Manager
Momentum Dodge Chrysler Jeep Ram
08.2013 - 12.2013
Special Finance Manager
San Leandro Chrysler Jeep Dodge
03.2013 - 08.2013
Special Finance Manager
Fremont Toyota
01.2009 - 03.2013
Bachelor of Science - Business Management
San Jose State University
High School Diploma -
Deer Valley High School