Highly-motivated job seeker with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Phlebotomist
Capri Medical Group
Columbus, GA
07.2024 - Current
Performed venipuncture and other blood collection procedures according to established standards.
Assisted in the preparation of laboratory specimens for analysis and testing.
Maintained a clean, safe, and organized work environment.
Verified patient information prior to specimen collection.
Educated patients on proper blood draw techniques.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Processed samples accurately and efficiently.
Followed all safety protocols when handling hazardous materials.
Calibrated equipment according to manufacturer specifications.
Monitored inventory levels of supplies used in phlebotomy services.
Prepared specimens for transport to external laboratories.
Adhered to HIPAA guidelines regarding patient privacy.
Provided excellent customer service while interacting with patients.
Reported any abnormal results or trends to supervisor or laboratory manager.
Responded quickly and effectively to emergency situations.
Maintained accurate records of collected specimens and test results.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Phlebotomist
St. Francis Emory Healthcare: Columbus Clinic
Columbus, GA
12.2023 - 07.2024
Performed venipuncture and other blood collection procedures according to established standards.
Assisted in the preparation of laboratory specimens for analysis and testing.
Maintained a clean, safe, and organized work environment.
Educated patients on proper blood draw technique.
Collected specimens from pediatric, adult, geriatric, and special needs patients.
Processed samples accurately and efficiently.
Followed all safety protocols when handling hazardous materials.
Calibrated equipment according to manufacturer specifications.
Monitored inventory levels of supplies used in phlebotomy services.
Documented patient information into electronic medical records system.
Prepared specimens for transport to external laboratories.
Adhered to HIPAA guidelines regarding patient privacy.
Provided excellent customer service while interacting with patients.
Assisted in the training of new phlebotomists.
Reported any abnormal results or trends to supervisor or laboratory manager.
Responded quickly and effectively to emergency situations.
Maintained accurate records of collected specimens and test results.
Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
Identified patients using proper procedures prior to specimen collection.
Medical Assistant
Health Care First, PC: Medical Assistant
Columbus, GA
06.2022 - 05.2023
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Conducted EKGs and other diagnostic tests as requested by the physician.
Inspected equipment to ensure proper working order prior to use on patients.
Organized patient charts before each day's clinic sessions began.
Customer Service Representative
American Family Life Assurance Company: (AFLAC)
Columbus, Ga
02.2016 - 07.2021
Answering multiple calls at an extremely rapid paste
Assisting policyholders with their claim’s questions
Researching claims
Assisting policyholders on how to file claims
Medical Assistant
Central Obstetrics & Gynecology (Dr. Otto Umana)
Columbus, Ga
03.2014 - 01.2016
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Provided assistance to medical staff in performing minor surgical procedures.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.
Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
Collected samples from patients for laboratory testing purposes.
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Front Desk Receptionist and Back-office Assistant.
Urgent Care & Occupational Medicine- Dr. Kevin Lokkesmoe
Columbus, GA
04.2009 - 11.2011
Greeted customers warmly and made them feel welcome.
Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Maintained an organized reception area and ensured that all guests were attended to promptly.
Performed venipuncture and other blood collection procedures according to established standards.
Assisted in the preparation of laboratory specimens for analysis and testing.
Maintained a clean, safe, and organized work environment.
Verified patient information prior to specimen collection.
Medical Records Clerk/ Front desk assistant and medical assistant
Columbus Medical Associates, Dr. Howard Willis
Columbus, GA
11.2007 - 03.2009
Reviewed patient charts for accuracy and completeness.
Processed incoming medical records requests.
Maintained a secure filing system for confidential documents.
Entered data into electronic health record systems.
Scanned paper records into digital format.
Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
Retrieved patient medical records in response to requests from authorized personnel.
Prepared reports summarizing patient information as requested by physicians or other healthcare providers.
Updated patient files with new medical information as needed.
Assisted in the development of policies and procedures related to the maintenance of accurate medical records.
Education
Step One Health Agency
11.2021
Medical Billing and Coding Diploma -
K.L.A. Medical Services
10.2007
Standard high school diploma -
William H. Spencer high school
05-2006
Skills
Energetic
Dependable
Punctual
Loyal
Excellent written and oral communication skills
Critical thinking skills
Decisive judgment
Extraordinary customer service
Patient engagement skills
Advanced laboratory skills
Advanced in front and back-office work
Advanced in medical office equipment and computer software
Advanced in Microsoft Word
Works
Excel
Power point
Quick study
Specimen Preparation
Venipuncture
Medical Records Management
Sanitation and sterilization
HIPAA Compliance
Specimen handling
Geriatric phlebotomy
Injection Administration
Teamwork and Collaboration
Heartsaver First Aid (First Aid)
Time management abilities
Reliability
Organizational Skills
Certification
B.L.S Certified, 06/01/23, 06/01/25
First Aid Certified (Heartsaver), 06/01/23, 06/01/25
References
Available upon request.
Timeline
Phlebotomist
Capri Medical Group
07.2024 - Current
Phlebotomist
St. Francis Emory Healthcare: Columbus Clinic
12.2023 - 07.2024
Medical Assistant
Health Care First, PC: Medical Assistant
06.2022 - 05.2023
Customer Service Representative
American Family Life Assurance Company: (AFLAC)
02.2016 - 07.2021
Medical Assistant
Central Obstetrics & Gynecology (Dr. Otto Umana)
03.2014 - 01.2016
Front Desk Receptionist and Back-office Assistant.
Urgent Care & Occupational Medicine- Dr. Kevin Lokkesmoe
04.2009 - 11.2011
Medical Records Clerk/ Front desk assistant and medical assistant
Columbus Medical Associates, Dr. Howard Willis
11.2007 - 03.2009
Step One Health Agency
Medical Billing and Coding Diploma -
K.L.A. Medical Services
Standard high school diploma -
William H. Spencer high school
B.L.S Certified, 06/01/23, 06/01/25
First Aid Certified (Heartsaver), 06/01/23, 06/01/25
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