Summary
Overview
Work History
Education
Skills
Letter of recommendation
Timeline
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Anita Flanagan

Cloverdale,OR

Summary

Dynamic and results-driven Lead Housekeeper with extensive experience at West Beach Suites. Expert in staff training and development, enhancing guest relations through effective communication. Proven ability in chemical handling and inventory control, leading to improved operational efficiency and customer satisfaction. Committed to maintaining high cleanliness standards and optimizing workflow.

Overview

10
10
years of professional experience

Work History

Lead Housekeeper/inspector

West Beach Suiets
Lincoln City, OR
10.2024 - Current
  • Supervised housekeeping staff to ensure adherence to cleanliness standards and protocols.
  • Developed and implemented efficient cleaning schedules to optimize workflow and resource allocation.
  • Trained new employees on effective cleaning techniques and safety procedures.
  • Conducted regular inspections to maintain quality control across guest suites and common areas.

Housekeeper

I Trip
Rockaway Beach, OR
02.2024 - 03.2025

Conducted cleaning operations across hotels, cottages, and private homes, ensuring laundry tasks were finished on time.

Supervisor /inspector Housekeeper

Cape Kiwanda RV and Resort
Pacific City, OR
06.2016 - 09.2022
  • Supervised daily operations to ensure compliance with safety protocols and quality standards.
  • Trained new staff on operational procedures and best practices for efficient workflow.
  • Monitored team performance, providing feedback to enhance productivity and morale.
  • Implemented process improvements that streamlined operations and reduced downtime.
  • Conducted regular inspections to identify areas for improvement in operational efficiency.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions. Performed lite maintenance landscaping, painting ,sanding, refinishing furniture, backpack leaf blowers,

Education

High School Diploma - Typing, Filing,

R.A.Long
Longview, WA
06.1979

Skills

  • Chemical handling
  • Guest relations
  • Scheduling
  • Window washing
  • Floor polishing
  • Laundry management
  • Supply ordering
  • Security awareness
  • Basic repair skills
  • Upholstery cleaning
  • Room inspection
  • Staff training and development
  • Task assignment
  • Cleaning techniques
  • Sorting and washing laundry
  • Inventory control

Letter of recommendation

Available on request

Timeline

Lead Housekeeper/inspector

West Beach Suiets
10.2024 - Current

Housekeeper

I Trip
02.2024 - 03.2025

Supervisor /inspector Housekeeper

Cape Kiwanda RV and Resort
06.2016 - 09.2022

High School Diploma - Typing, Filing,

R.A.Long
Anita Flanagan