Professional Summary
Overview
Work History
Education
Skills
Timeline

Samantha Clark-webb

Peak of Otter
1806 Dean Drive Bedford ,Va
7
years of professional experience

Results-driven professional with extensive experience in hospitality, including a leadership role at Peak of Otter. Proven expertise in housekeeping and team management, enhancing guest satisfaction through effective communication and meticulous cleaning techniques. Skilled in inventory control and staff training, consistently achieving high cleanliness standards and operational efficiency.

Work History

Housekeeper Team Lead

6 Months
Peak of Otter | 04.2026 - Current
  • Maintained guest rooms, cabins, and public areas to consistent cleanliness and presentation standards.
  • Inspected assigned spaces for restroom supplies, linens, and amenities before guest arrivals.
  • Coordinated with front desk and maintenance to resolve room status and service requests.
  • Organized laundry, linen, and supply storage to support efficient daily operations.
  • Followed sanitation procedures for floors, bathrooms, and high-touch surfaces.
  • Trained new housekeeping staff on room setup, cleaning sequences, and safety practices.
  • Addressed guest needs promptly while preserving privacy and service quality.
  • Reported maintenance issues and inventory shortages to prevent service disruptions.
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained a spotless environment for guests through diligent daily housekeeping tasks.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
  • Dusted picture frames and wall hangings with cloth.
  • Adhered to professional house cleaning checklist.
  • Increased room availability by managing time wisely and completing tasks within designated deadlines.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Verified cleanliness and organization of storage areas and carts.
  • Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
  • Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
  • Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
  • Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
  • Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
  • Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.

Manager

7 Years
Tacobell | 04.2019 - 04.2026

I started off as a cashier making 7.25 I eventually worked my way up to becoming a manager I helped open the store in Saint Paul worked in Covington to help out that store as well I did truck orders , counted inventory , managed a team, did schedules, as well I was a manger until this April of 2025 left on good terms had to move away unfortunately

Janitor

1 Year 7 Months
YMCA | 03.2025 - 2026
  • Cleaned restrooms, locker rooms, and common areas to maintain safe, sanitary facility conditions.
  • Disinfected high-touch surfaces, equipment, and shared spaces following cleaning and sanitation procedures.
  • Collected trash and recyclables, replacing liners and keeping waste areas organized.
  • Monitored supply levels and restocked paper products, soap, and cleaning materials as needed.

5 Months
Waffle House | 11.2024 - 04.2025
  • Greeted guests promptly, presented menus, and delivered attentive table service in fast-paced dining environment.
  • Recorded orders accurately and coordinated with kitchen staff to ensure timely meal preparation.
  • Processed payments, balanced cash drawers, and maintained accurate transaction records.
  • Delivered food and beverages efficiently while maintaining quality, presentation, and guest satisfaction.

Education

High School Diploma

Penn Foster Career School | Scranton, PA | 05.2015

Skills

Teamwork
Housekeeping
Customer service
Bathroom cleaning
Mopping and sweeping
Vacuuming and sweeping
Vacuuming
Cleaning bathrooms
Cleaning techniques
Health and safety compliance
Bed making proficiency
Kitchen cleaning
Residential cleaning
Hospitality background
Dusting furniture
Customer service-focused
Excellent oral and written communication
Deep cleaning expertise
Folding clean laundry
Window cleaning
Customer-oriented
Physically strong
Sorting and washing laundry
Waste disposal
Interior and exterior cleaning
Complex Problem-solving
Restroom detailing
Guest relations
Chemical handling
Window washing
Laundry management
Exceptional communicator
Staff training
Carpet cleaning
Childcare support
Ordering cleaning supplies
Quality assurance
Hazardous chemical training
Inventory control
Supply inventory management
Eco-friendly cleaning
Ironing and folding
Ceiling fan cleaning
Building maintenance
Quality assurance controls

Timeline

Housekeeper Team Lead

Peak of Otter
04.2026 - CurrentRead More

Janitor

YMCA
03.2025 - 2026Read More

Waffle House
11.2024 - 04.2025Read More

Manager

Tacobell
04.2019 - 04.2026Read More

Penn Foster Career School

High School Diploma
Read More
Samantha Clark-webb