Heather Connelly
Akron,OH
Summary
Proven leader and dedicated professional with a track record of exceeding expectations at Akron Children's Hospital. Excelled in fostering team collaboration and enhancing cleanliness standards, showcasing exceptional housekeeping and teamwork skills. Achieved significant improvements in customer satisfaction by prioritizing deep cleaning and courteous service, without relying on numerical data.
Overview
24
24
years of professional experience
Work History
Housekeeper And Team Lead
Akron Children's Hospital
04.2015 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
Lead Toddler Teacher
Kozmic Korner Daycare
08.2000 - 08.2012
- Created a nurturing classroom environment that supported the social-emotional growth of young learners.
- Promoted early literacy skills through engaging storytime sessions, interactive word games, and letter recognition activities.
- Maintained accurate records of student attendance, behavior incidents, and academic progress, ensuring confidentiality and compliance with school policies.
- Developed strong relationships with parents through regular communication, resulting in increased involvement in their children''s education.
- Increased child engagement with creative lesson plans tailored to individual needs and interests.
- Applied play-based strategies to provide diverse approaches to learning.
- Developed strong rapport with each student by understanding their unique personalities, strengths, challenges, goals.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Incorporated music, art and literature into curriculum.
Education
Course - Intro To Computers
Stark State College
Canton, OH01.2025
High School Diploma -
John R Bucthel C LC
1040 Copley Road06-1994
Skills
- Teamwork
- Housekeeping
- Customer service
- Bathroom cleaning
- Hospitality background
- Deep cleaning
- Dusting
- Multitasking and prioritizing
- Professional and courteous
Timeline
Housekeeper And Team Lead
Akron Children's Hospital
04.2015 - Current
Lead Toddler Teacher
Kozmic Korner Daycare
08.2000 - 08.2012
Course - Intro To Computers
Stark State College
High School Diploma -
John R Bucthel C LC