Jennifer Scofield
Las Vegas,Nevada
Summary
Dynamic Housekeeper Senior Lead at Dutch Lady Cleaning Services with a proven track record in enhancing guest satisfaction through meticulous cleaning and efficient team collaboration. Skilled in organizing crews and implementing innovative cleaning techniques, resulting in improved cleanliness ratings and reduced deep cleaning needs. Committed to maintaining high sanitation standards and fostering a positive work environment.
Overview
12
12
years of professional experience
Work History
Housekeeper Team Lead
Merry Maids
08.2017 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked clients houses by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Adhered to professional house cleaning checklist.
- Increased productivity by managing time wisely and completing tasks within designated deadlines.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Verified cleanliness and organization of storage areas and carts.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Operated electronic portable vacuums and floor sweepers.
- Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for home owners.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Ensured all rooms met home owners cleanliness standards by conducting regular inspections and addressing any issues promptly.
- Engaged with customers on house requirements to promote overall satisfaction.
- Dusted picture frames and wall hangings with cloth.
Housekeeper Senior Lead
Dutch Lady Cleaning Services
09.2013 - 06.2017
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Managing time wisely and completing tasks within designated deadlines.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
- Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
- Operated electronic backpack vacuums and floor sweepers.
- Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
- Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
- Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
- Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
- Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
- Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
- Changed bed linens and collected soiled linens for cleaning.
- Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Returned emptied garbage receptacles to proper locations.
- Polished fixtures to achieve professional shine and appearance.
- Rotated linens in storerooms and replenished when supplies ran low.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Education
No Degree - Horticultural Science
Cuyamaca College
El Cajon, CAHigh School Diploma -
Monte Vista High School
3230 Sweetwater Springs Blvd, Sp Vlly, CA 06-1992
Skills
- Teamwork
- Housekeeping
- Customer service
- Organizing and maintaining crews
Languages
English
Timeline
Housekeeper Team Lead
Merry Maids
08.2017 - Current
Housekeeper Senior Lead
Dutch Lady Cleaning Services
09.2013 - 06.2017
No Degree - Horticultural Science
Cuyamaca College
High School Diploma -
Monte Vista High School
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