Anita Haussmann
Restaurant Professional
Ormond By The Sea,Florida
Summary
- Professional hospitality and restaurant associate with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
- Outgoing and enthusiastic.
Highly goal oriented and driven, Recognized for performance excellence in operations and customer service, Strong visibility to drive profits and control costs. Enthusiastic about food safety, training and development.
Overview
14
14
years of professional experience
Work History
Server, Bartender, Hostess
Zappis Italian Garden
12.2023 - 03.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Food Safety Director/Manager/Guest Retention Mgr.
Chik-Fil-A Daytona Beach
12.2019 - 02.2022
- Managed vendor relationships effectively, evaluating their performance based on predefined criteria related to food safety standards.
- Reduced foodborne illness incidents through thorough investigation of consumer complaints and prompt corrective actions.
- Improved customer satisfaction by implementing efficient service strategies and maintaining a clean, organized restaurant environment.
- Enhanced customer satisfaction levels with proactive communication and timely resolution of issues.
Restaurant General Manager
Haines City Popeyes
01.2021 - 05.2021
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
Restaurant General Manager
Popeyes Louisiana Kitchen
09.2012 - 11.2019
- Managed all aspects of daily operations, including managing budgets, inventory control, and vendor relations.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
Real Estate Assistant
Haussmann Realty
05.2021 - Current
- Maintained efficient office operations by handling errands and administrative functions.
- Improved office organization through the implementation of efficient filing systems, database management, and document preparation.
- Boosted team productivity with effective calendar management for appointments, showings, closings, and meetings.
Skills
- Building a Food Safety culture
- Restaurant operations
- Team Training
- Strong work ethic
- Menu memorization
- High volume dining
- Safe food handling
- Food safety practices
- Inventory management
- Beverage preparation
- Leadership and team building
Accomplishments
- Popeyes “Fire in the Belly” Trophy 2016.
- Presidential award in2019 for Customer Service.
- Food Safety and Quality Director 2019-2021
Timeline
Server, Bartender, Hostess
Zappis Italian Garden
12.2023 - 03.2024
Real Estate Assistant
Haussmann Realty
05.2021 - Current
Restaurant General Manager
Haines City Popeyes
01.2021 - 05.2021
Food Safety Director/Manager/Guest Retention Mgr.
Chik-Fil-A Daytona Beach
12.2019 - 02.2022
Restaurant General Manager
Popeyes Louisiana Kitchen
09.2012 - 11.2019
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeFull TimeWork Location
On-SiteImportant To Me
Career advancementWork-life balanceCompany CultureCertification
- ServSafe Food Handler's Certification
- Servsafe Exam Proctor
Quote
Each small task of everyday life is part of the total harmony of the universe.
Saint Thérèse de Lisieux
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