Anita Hood
Indiana ,PA
Summary
Experienced Sr. Analyst, knowledgeable about statistical analysis and proficient in Laboraty Sunquest Information System implementation. 30 years of Laboratory experience along with 14 years in the Information Technology dept. Knowledge with Allscripts. Cerner Milenium, Care Evolve and Sunquest Information System now Clinisys.
Overview
48
48
years of professional experience
1
1
Certification
Work History
Sr. System Analyst
Excela Health
Greensburg, PA
07.2011 - 11.2023
- Tested new and enhanced software modules and delivered insightful and practical feedback on functionality and data output.
- Analyzed existing IT systems to identify areas of improvement and develop solutions.
- Developed and managed project plans while providing status updates to management.
- Planned training sessions on new technologies or upgrades for end users.
- Collaborated with IT team to schedule and implement software patches at times most likely to produce minimal service disruptions.
- Trained staff and users to work with computer systems and programs.
- Conducted system tests to ensure functionality and accuracy of software applications.
- Reviewed and analyzed computer printouts and performance indicators to locate code problems and correct errors.
- Provided technical support to users in resolving hardware and software issues.
- Troubleshot program and system malfunctions to restore normal functioning.
- Tested, maintained and monitored computer systems.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained updated knowledge through continuing education and advanced training.
System Implementation Analyst
Excela Health
Greensburg, PA
05.2009 - 07.2011
Data Operator
Excela Health
Latrobe, PA
08.1980 - 07.2009
Dietary Aide
Excela Health
Latrobe, PA
08.1975 - 08.1980
Education
High School Diploma -
WCCC
Latrobe, PASkills
- Troubleshooting
- Software Testing
- User Acceptance Testing
- Application Support
- Software Integration
- Test Automation
- Data Analytics
- Virtualization Technologies
Certification
- Sunquest System manager training
- CAP inspector training
- Sunquest instrument interface training
- SAM Sunquest Application Manger training
Timeline
Sr. System Analyst
Excela Health
07.2011 - 11.2023
System Implementation Analyst
Excela Health
05.2009 - 07.2011
Data Operator
Excela Health
08.1980 - 07.2009
Dietary Aide
Excela Health
08.1975 - 08.1980
High School Diploma -
WCCC