Accomplished, result-driven IT Sr. analyst in computing systems with Agile framework and integration implementation professional with a high-level background in information system management oriented with years of experience in analyzing complex data sets and providing actionable insights to drive business growth. Wanting a challenging opportunity that will be result-driven, skills and contribute to a dynamic team in achieving its goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
SR. SYSTEM ANALYST
US Army (TRADOC), Leidos Inc
Arlington, VA, United States of America
06.2020 - Current
Partnered with developers for designing, enablement, enhancing, and integration management of data architecture with the AIESS PMO technical enterprise.
Extraction, transformation of the data from the legacy systems into the Salesforce application.
Performed the oversight and realization of associated data analytics reports within the product framework.
Gathering and analyzing data, and monitoring data quality, integrity across accessions, enterprise stakeholder organizations for potential data problems.
Developed robust data models for querying and delivering, and worked cross-functionally to gather requirements.
Creates data warehouses and Salesforce ad hoc queries/scripts to respond to senior leaders' wide analytical questions across the development lifecycle.
Data governance updates and maintains reference data & Master Data Management.
Coordinates data metrics to identify data quality across stakeholder organizations for rapid resolution of data problems.
Work closely with the Scrum Master to keep track and status reporting to key stakeholders using Azure DevOps (ADO).
Agile methodology (SDLC) – daily stand-up, sprint planning, review meeting, and retrospective. Apply expertise in quantitative analysis and business acumen to understand and analyze data.
Design and implement data structures that are efficient, scalable, support data validation, uphold data integrity and quality, and are easily maintained.
Worked across sandbox environments, functionalities of the data architecture, and data elements, creating data mapping with a high level of data governance and stewardship.
Analyzed system requirements and developed solutions to enhance operational efficiency within military training environments.
Proactively identified potential risks associated with system changes by conducting thorough impact assessments.
DATA SYSTEM ANALYST (SALESFORCE)
Georgetown University Office of Advancement
Washington, DC
05.2015 - 06.2020
Data cleaning requirements - define data integrity/cleansing requirements for the transformation process.
Administered in importing, cleaning, transforming, validating, or modeling data for decision-making purposes.
Contributed to projects from beginning to end with goals of increased efficiency, transparency, integration, and quality.
Expert in running reports on Salesforce/CRM, with the ability to run cross-filter reports and create dashboards.
Perform software test cases, plans, and scenarios to analyze data structure and the functionality of the application.
Mentored junior analysts in data analysis techniques and best practices for system optimization.
Collaborated with cross-functional teams to identify and resolve technical issues in real-time.
Analyzed system requirements to enhance functionality and user experience across various platforms.
Optimized database performance, which allowed for quicker data retrieval and reporting.
DATA ANALYST
State Of Maryland Government
Catonsville, MD
05.2014 - 05.2015
Conduct data research and resolve problems with multiple data sources from Microsoft SQL Server database programs and data tracking, manipulation for both external and internal databases.
Conducted analyses and investigations of raw data collected by applying analytical methods using IT standard operating and business intelligence procedures, investigating data anomalies.
Analyzed large datasets to identify trends and inform policy decisions.
Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of the best placement for needed resources.
Enhanced data accuracy by automating data cleansing processes, significantly reducing manual errors.
TECHNICAL DATA MIGRATION
University of Maryland System
Largo, MD
08.2013 - 05.2014
Prepared content and its metadata to be stored in the EQUELLA Learning Content Management System cloud based (D2L Learning) Application.
Managed for entering all data and support data migration effort database in program platform during the automating system implementation tools.
DATA ANALYST & QA
State of Maryland, Department of Health & Mental Hygiene
Baltimore, MD
06.2011 - 08.2013
Coordinated with the health clinic and provider, electronic health records, health administrative databases, and national health surveys assigned by evaluation managers.
Led for gathering of customer information and data needs in alignment with business IT requirements.
Analyzed public health data to identify trends and inform policy decisions.
Optimized data collection methods, improving accuracy and reducing processing time.
Implemented quality assurance protocols, ensuring the integrity of health-related datasets.
Education
Master of Science - Information Technology/Information Assurance
University of Maryland Global Campus
Adelphi, MD
01.2020
Bachelor of Science - Information System Management/Computing
University of Maryland University College (UMUC)
Adelphi, MD
01.2014
Skills
Salesforce (Lightening version Framework), JIRA & Confluence (Agile Project Management), Azure DevOps (ADO), CRM, Software as a Service (SaaS), User Acceptance Testing (UAT), Slack, SharePoint, Google Drive & Docs, Access Database, SDLC, Scrum/KANBAN, Halogen Software application, Fresh-Service (Ticketing System), ServiceNow, Wireshark (packet analyzer), PGP Encryption software etc
Business process improvement
Databases: Toad Datapoint, Microsoft SQL, Salesforce, Oracle, MS Excel, Access, and Project Management Tools, Cvent (CRM), Abila Millennium (Crystal Report), Imodules Platform, PeopleSoft
Import & Export Tools: DataLoader by MuleSoft, IDS Tools, ETL, API Integration (MuleSoft), Advanced Data Examiner (ADE), Virtual Machine Utility Etc
Software development life cycle
Troubleshooting
Data analytics
Requirements analysis
ITIL framework
Machine learning
Data modeling
Web services
Information security
Application development
Mobile application development
Software testing
Database reporting
System and program efficiency
Application support
Project management
Business analysis
API integration
Requirements gathering
Software development
Certification
Salesforce Certified Administrator (2020) Active
CompTIA Security+ (2021): COMP001021830033
DOD Annual Training Certificates.
Timeline
SR. SYSTEM ANALYST
US Army (TRADOC), Leidos Inc
06.2020 - Current
DATA SYSTEM ANALYST (SALESFORCE)
Georgetown University Office of Advancement
05.2015 - 06.2020
DATA ANALYST
State Of Maryland Government
05.2014 - 05.2015
TECHNICAL DATA MIGRATION
University of Maryland System
08.2013 - 05.2014
DATA ANALYST & QA
State of Maryland, Department of Health & Mental Hygiene
06.2011 - 08.2013
Bachelor of Science - Information System Management/Computing
University of Maryland University College (UMUC)
Master of Science - Information Technology/Information Assurance