Anita Montes
La Mirada,CA
Summary
Student-focused counselor and advisor with strong background in student support and crisis intervention. Drives student success by partnering closely with administrators, teachers and guardians on diverse initiatives. Background in one-on-one assistance and group instruction. Talented in facilitating college, vocational and military applications. Accomplished Senior Advisor devoted to students' needs. Focused on helping students manage and overcome personal, social and behavioral problems negatively impacting wellbeing or academic success. Goes above and beyond every year to enhance student experiences and help each reach full potential.
Overview
24
24
years of professional experience
Work History
Senior Admissions Advisor
Southern California University of Health Sciences
01.2018 - Current
- Responsibilities entail, managing new applicants, with educating on program interest, and application process from start to deposit
- Managing current students with assistance on information needed
- Programs include Doctor of Chiropractic, Doctor of Acupuncture and Chinese Medicine, Master of Acupuncture and Chinese Medicine, Bachelor of Science in Health Sciences, and Master of Science in Human Genetics & Genomics.
Admissions Assistant
Southern California University of Health Sciences
08.2017 - 01.2018
- Outbound calling to prospective inquired students for multiple programs, applications follow up and daily support for all programs and additional support as needed.
Enrollment Assistant
Whittier College
Whittier, CA
01.2014 - 03.2017
- Responsibilities entail managing students’ applications undergraduates and transfers, filing, answering calls, Working with on-campus events, assisting counselors with various task to complete students files, tracking Documents, utilizing and working with current students, data entry, front desk coverage and other duties as assigned.
Program Manager
C2Wireless
Irvine, CA
02.2012 - 05.2013
- Responsibilities entail managing customer accounts, maintaining current inventory levels for Accessory inventory And Samsung parts, Coordinate sales team inquiries and updates on estimated time of arrivals, create purchase Orders to vendor to replenish inventory levels based on sell through.
Inventory Analyst
Superior Communication
Irwindale, CA
04.2006 - 02.2012
- Responsibilities entail managing customer accounts, maintaining current and correct arrival delivery dates, Purchase orders, answering customer inquiries; Coordinate delivery schedules, research outgoing and incoming Shipment, Process return orders, maintaining product estimated time arrival to meet customers requested Delivery dates and launch dates
- Maintain customers Inventory levels, manage Launch items.
Sales Support Specialist
Cingular Wireless
Cerritos, CA
09.2001 - 04.2006
- Responsibilities entail assisting new customers within the first thirty days of activation, manual activations, and return And exchanges of problematic cellular phones, migrations, billing issues, rate plan changes, and mobile number Changes
- I work with several computer systems, and answer approximately 300-400 calls monthly.
Customer Service
Otis Spunkmeyer
Commerce, CA
01.2000 - 09.2000
- Responsibilities entailed placing outgoing calls to existing customers in the Houston, Texas area and receiving Local and national incoming calls.
Education
Diploma -
Whittier High School
01.1995
Some college -
Cerritos College
Skills
- Excellent organizational and follow-through ability
- Self-Motivated
- Effective prioritizing and time management skills
- Reflects a high degree of professionalism and integrity
- Detailed and accurate
- Proficient in; Word Perfect, Banner, Argos, Slate, Outlook, Word, Excel, Phones, SEM, Shoretel phone system, World evaluation services, Power BI, Salesforce and Five9 phone system
Affiliations
- crafting
- hiking/walking
- family orientated
Accomplishments
- highest in most dials in a competition
- most deposits in a week competition
- most positive contact
References
References available upon request.
Timeline
Senior Admissions Advisor
Southern California University of Health Sciences
01.2018 - Current
Admissions Assistant
Southern California University of Health Sciences
08.2017 - 01.2018
Enrollment Assistant
Whittier College
01.2014 - 03.2017
Program Manager
C2Wireless
02.2012 - 05.2013
Inventory Analyst
Superior Communication
04.2006 - 02.2012
Sales Support Specialist
Cingular Wireless
09.2001 - 04.2006
Customer Service
Otis Spunkmeyer
01.2000 - 09.2000
Diploma -
Whittier High School
Some college -
Cerritos College
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