Anita Pittman
Medical Coding Specialist
Bogalusa,LA
Summary
Motivated , precise, and detailed medical coding specialists . Offering 8 years of medical records experience within fast-paced hospital, outpatient, hospice, and skilled nursing facility settings .Adept at prioritizing tasks, maintaining organization, and increasing company revenue.
Overview
10
10
years of professional experience
Work History
Patient Service Representative
VillageMD
Houston, TX
12.2022 - Current
- Enhanced provider and patient relationships by applying accurate CPT/ ICD-10 codes for referral approvals.
- Performed request for medication refills.
- Increased company revenue by correcting denied medical claims.
- Enhanced patients' quality of life by scheduling Annual physical, Annual Wellness, and follow-up appointments.
Senior Customer Service Representative
Maximus Federal
Fairfax, VA
02.2014 - 09.2022
- Trained and directed new employees in call script use, conflict resolution, and data entry practices to boost customer satisfaction ratings.
- Managed over 80 customer calls per day.
- Increased patient understanding by simplifying health insurance terminologies (copay, deductible, and out of pocket maximums) on daily basis.
Education
Associate of Applied Science - Health Information Management
American Health Information Management Association
Chicago, IL 01.2024 - 01.2024
Skills
CPT, HCPCS, ICD-10
Affiliations
American Academy of Professional Coders ( AAPC)
12/2023- Current
American Academy of Professional Coders
2233 S Presidents Dr Ste F, Salt Lake City, UT 84120
Timeline
Associate of Applied Science - Health Information Management
American Health Information Management Association
01.2024 - 01.2024
Patient Service Representative
VillageMD
12.2022 - Current
Senior Customer Service Representative
Maximus Federal
02.2014 - 09.2022