Anita Shreves
Conshohocken,PA
Summary
Dedicated cashier with expertise in transaction processing, cash handling, and customer relationship management. Proven ability to enhance customer experiences through effective education on promotions and loyalty programs.
Overview
18
18
years of professional experience
Work History
Customer Service Cashier
Wawa
Conshohocken, Pennsylvania
09.2018 - 12.2025
- Processed customer transactions quickly and accurately at busy convenience store.
- Managed cash register, handling cash, credit, and debit transactions efficiently.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Maintained cleanliness and organization of checkout area to ensure a pleasant experience.
- Assisted customers with product selections and recommendations during peak hours.
- Collaborated with team members to maintain stock levels and replenish shelves regularly.
- Educated customers on promotions and loyalty programs to enhance their shopping experience.
- Trained new cashiers on procedures for handling transactions and customer interactions.
- Greeted customers and provided friendly customer service.
- Resolved customer complaints in a professional manner.
- Operated cash registers to process payments for goods and services.
- Collected credit card and cash payments to complete transactions for customer orders.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Complied with all health and safety regulations while performing job duties.
- Informed customers of in-store promotions or pricing specials.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Assisted customers with locating merchandise within the store.
- Processed credit card, EBT, and gift certificate payments in electronic computer systems.
- Verified that all coupons were valid prior to processing them into the system.
- Addressed customer questions and concerns regarding products and services.
- Greeted customers promptly and responded to questions.
- Answered customers' questions and provided information on store procedures or policies.
Cashier
Giant Food Stores
Conshohocken, Pennsylvania
09.2007 - 09.2020
- Processed customer transactions accurately and efficiently at busy checkout lanes.
- Handled cash, credit, and gift card payments with attention to detail.
- Maintained cleanliness and organization of checkout areas and surrounding displays.
- Assisted customers in locating products and answering inquiries promptly.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer questions and provided store information.
Education
High School Diploma -
Plymouth Whitemarsh
Whitemarsh06-1978
Skills
- Transaction processing
- Cash handling
- Point of sale operation
- Inventory management
- Customer education
- Customer relationship management
Timeline
Customer Service Cashier
Wawa
09.2018 - 12.2025
Cashier
Giant Food Stores
09.2007 - 09.2020
High School Diploma -
Plymouth Whitemarsh