Anita Thompson
Ashville
Summary
Compassionate Medical Assistant with expertise in electronic health records and patient education. Proven ability to manage patient flow and ensure a clean clinical environment, delivering effective communication and time management.
Overview
19
19
years of professional experience
Work History
Medical Assistant
Lower Lights Health Center
Columbus
08.2019 - 07.2025
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Scheduled appointments and coordinated patient flow efficiently.
- Educated patients on treatment plans and medication instructions.
- Collected and processed lab specimens for testing purposes.
- Maintained a clean and organized clinical environment for safety.
- Provided support during minor surgical procedures as needed.
- Collaborated with healthcare team to ensure optimal patient care delivery.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Measured vital signs and took medical histories to prepare patients for examination.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Scheduled appointments for patients via phone and in person.
- Collected samples from patients for laboratory testing purposes.
- Cleaned and maintained medical equipment following procedures and standards.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Organized patient charts before each day's clinic sessions began.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
- Registered new patients into practice management software program accurately entering demographic information.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Positioned patients properly during examination or treatment for comfort and safety.
- Changed dressings on wounds to prevent infection and check for healing.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
STNA
Franklin Medical Center
Columbus
04.2006 - 06.2016
- Assisted nursing staff with daily patient care and hygiene tasks.
- Monitored vital signs and reported changes to healthcare providers.
- Maintained cleanliness and safety of patient rooms and common areas.
- Documented patient behavior and progress in medical records accurately.
- Educated patients on health practices and personal care routines.
- Collaborated with team members to develop individualized care plans.
- Participated in training sessions to enhance skills and knowledge in caregiving.
- Answered call lights promptly and responded to requests for assistance from patients or family members.
- Provided basic patient care, including bathing, dressing and grooming.
- Assisted patients with mobility issues in transferring from bed to wheelchair or other assistive device.
- Reported any changes in the patient's condition to the nurse on duty.
- Monitored vital signs, such as pulse rate, respiration and temperature.
- Recorded information regarding food intake and output of patients.
- Communicated effectively with patients, families and other healthcare professionals to ensure quality care was provided at all times.
- Responded quickly during emergency situations in accordance with hospital protocols.
- Helped maintain a clean and orderly environment throughout the facility.
- Assisted with meal preparation and feeding of patients who required assistance.
- Transported patients between rooms or units as needed.
- Ensured that all necessary equipment was available for use during patient care activities.
- Maintained accurate records of patient information, including vital signs, diet plans, medications administered and progress notes.
- Followed infection control policies while performing job duties.
- Assisted nurses with treatments or procedures as directed by licensed personnel.
- Demonstrated respect for patient rights and privacy while providing care services.
- Participated in continuing education programs related to nursing assistant duties.
- Performed routine medical tasks, such as taking blood pressure and changing dressings.
- Helped residents walk with or without self-help devices.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Assisted patients with shaving, bathing, and oral hygiene to promote healthy habits and overall wellness.
- Supported non-ambulatory residents in range of motion exercises.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Used mobility devices to transport patients.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Distributed drinking water and nourishment to residents.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Documented activities and recorded information in EMR system.
- Measured and recorded food and liquid intake and output, reporting changes to medical or nursing staff.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Supplied, collected and emptied patient bedpans on frequent basis.
- Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
- Shaved and draped patients to prepare for surgery, treatment or examination.
- Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
Education
Associate of Applied Science - Medical Assistant
Harrison College, Grove City, US
Grove City, OH04-2018
High School Diploma -
Teays Valley High School
Ashville, OH05-1984
Skills
- Electronic health records
- Vital sign monitoring
- Lab specimen collection
- Patient education
- Minor surgical assistance
- Appointment scheduling
- Patient flow coordination
- Infection control practices
- Medical record management
- Team collaboration
- Effective communication
- Time management
- HIPAA compliance
- Problem solving
- Compassionate care
- Medical procedures
- Diagnostic support
- Patient assessments
- Professionalism and ethics
- Patient scheduling
- Appointment setting
- Anatomy and physiology
- Medical terminology in [languages]
- Healthcare software proficiency
- Medical terminology proficiency
- Reliable transportation
- Pulmonary function tests (pfts)
- Analytical decision-making skills
- General housekeeping
- Sterile technique
- Infection control procedures
- Clinical documentation
- Diagnostic procedures
- Phlebotomy
- Emergency response preparedness
- Maintaining confidentiality
- Medical supply inventory
- Inventory and supply management
- Medical transcription
- Trustworthy companion
- Diagnostic testing assistance
- Monitoring patient progress
- Chronic disease management
- Team management and supervision
- Medical terminology knowledge
- Valid Ohio driver's license
- Companionship and emotional support
- Ear irrigation
- Complex Problem-solving
- Preparing specimens and samples
- Wound care management
- Vital signs and examinations
- Electrodes placement
- Calm and level-headed under duress
References
References available upon request.
Timeline
Medical Assistant
Lower Lights Health Center
08.2019 - 07.2025
STNA
Franklin Medical Center
04.2006 - 06.2016
Associate of Applied Science - Medical Assistant
Harrison College, Grove City, US
High School Diploma -
Teays Valley High School
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