Skilled business professional adept at guiding clients in goal-setting, skill development, and learning in both individual and group sessions across varied environments.
Overview
20
20
years of professional experience
Work History
Master Cosmetologist
OH HAIR DESIGN STUDIO
McCalla , Alabama
08.2005 - Current
Evaluate client hair type, condition and desired outcome to determine ideal services
Meet with new clients, providing effective hair consultations detailing expectations for color, style and cut
Keep notes listing preferences and services provided to clients for quick reference
Recommended treatment and styling products to customers to meet current needs or resolve specific concerns
Manage time to properly schedule clients
Provide excellent customer service and has a high rate of client satisfaction and retention
Certified Life & Mindset Coach
Total You
McCalla, AL
11.2016 - Current
Assist clients with developing life management skills and coping mechanisms to handle daily living requirements
Perform counseling interventions to address issues through conflict resolution and situational adjustment
Consult and mentor clients
Understand their problems and help positively change their mentality concerning them
Prepare and get questionnaire filled out by clients to evaluate where they are mentally and what problems they may be facing
Send out additional support via email and text
Help clients set short-term and long-term goals, giving instructions on how to achieve them
NASM Certified Personal Trainer
Total You,LLC
, AL
04.2024 - Current
Offers clients educational information and materials to help with preventive care, nutrition, body mechanics, fitness, stress management and ergonomics.
Observes participants during classes, watching for issues and incorrect techniques.
Explains the benefits of strength training techniques along with cardiovascular activities.
Develops effective strategies for helping clients reach their goals.
Recommends modifications of exercises to help participants avoid injuries.
Assist clients in performing exercises properly to maximize results and minimize risk of injury.
Motivates clients by providing encouragement throughout sessions.
Maintains up-to-date records of client information including measurements, body fat percentage, exercise routines.
Creates personal training experiences for clients.
Beauty Salon Owner
OH HAIR DESIGN STUDIO
Birmingham, Alabama
05.2016 - 12.2019
Promoted business on social media platforms to maximize brand identity and generate revenue
Trained and Mentored newly hired employees to take on responsibilities and tasks with understanding
Stayed abreast of all federal regulations to ensure compliance of organization's processes
Maintained up-to-date knowledge of all statutory requirements and regulations.
Developed necessary systems for client retention
Maintained my building and all inventory
Collaborated with staff to maximize customer satisfaction
Business Coach
Media To Millions
Washington, District Of Columbia
01.2021 - 11.2023
Developed and implemented business strategies to maximize revenue growth.
Collaborated with management teams to develop strategic plans for achieving long-term objectives.
Facilitated workshops that addressed topics such as time management and sales.
Provided guidance and support to small businesses in the areas of operations, sales and marketing.
Conducted research on industry trends and customer needs to identify potential opportunities for business growth.
Designed customized training programs based on individual client needs.
Advised clients on operational processes, organizational structures, product development, pricing strategies and other key business decisions.
Education
Certification - Personal Trainer
Nasm- National Academy of Sports Medicine
355 E. Germann Rd. Suite 201 Gilbert, AZ 85297
04-2024
REBT Mindset Coach
Transformation Academy
Clearwater Beach, FL
08-2021
Life Coach
Atiras International Coaching Academy
Atlanta, GA
06-2016
Some College (No Degree) - Cosmetology
T.A. Lawson State Community College
Birmingham, AL
05-2005
High School Diploma -
Ramsay High School
Birmingham, AL
05.2003
Skills
Ability to work well with others
Exceptional communication, listening, time management and organizational skills
Knowledge and experience in handling a variety of client's problems
Highly efficient at handling multiple responsibilities
Ability to meet deadlines
Ability to engage and motivate others in taking up and helping to overcome challenges