Dynamic leader with success spearheading tactical planning and leading teams through diverse operational requirements. Skilled trainer and mentor to subordinate personnel to improve productivity and technical understanding while maximizing team performance.
Overview
11
11
years of professional experience
1
1
Certificate
3
3
Managed teams ranging from 10-50 across various continents
4
4
Managed equipment accounts in excess of 500 million yearly
5
5
Increased sales from 7,500 to 25,000 daily at five facilities
Work History
Quatermaster Warrant Officer Proponent
United States Army
Fort Gregg-Adams , VA
06.2023 - Current
Manage the Quartermaster Warrant Officer Accessions program by recruiting quality Quartermaster Enlisted Soldiers to serve as future Quartermaster Warrant Officers
Mange Warrant Officer Training with Industry Program
Review QM Warrant Officer Position coding
Provide input to Department of Army Regulations and Pamphlet updates
Review and manage Quartermaster skill identifiers
Review /recommend Critical Task lists
Write/reverse Professional Development Guidance
Update and Maintain Warrant Officer Standards of Grade criteria
Assist and mentor Enlisted personnel in completing packets, requirement and transition into Warrant Officer COHORT
Command Food Advisor
United States Army SETAF
Honolulu, HI
01.2021 - 06.2023
Planned and delivered safety training for team members.
Conducted inspections of equipment used by the unit in order to ensure it was functioning properly.
Conducted training courses for subordinate personnel on proper use of food service equipment
Interpreted and enforced rules, regulations, policies, and directives from higher headquarters.
Directed logistical training procedures to adhere to military regulations.
Provided technical advice on a variety of topics related to military operations.
Provided guidance and direction on safety protocols for all personnel involved in field operations.
Evaluated performance of subordinates and provided feedback as needed.
Ensured that all personnel were properly trained in accordance with established standards.
Assisted in developing contingency plans for emergency situations or natural disasters.
Command Food Advisor
United States Army
Vicenza, Italy
10.2018 - 01.2021
Attended seminars and conferences to stay abreast of changes in the industry.
Performed continuous reviews of operations in order to meet needs, control costs and optimize procedures for maximum customer satisfaction.
Ensured compliance with local health codes and other applicable regulations.
Monitored inventory levels to ensure that adequate supplies were available at all times.
Guided trainees to boost safety and inventory waste management to meet pre-established business thresholds for operation.
Resolved customer complaints promptly in a professional manner.
Developed and implemented food service policies and procedures.
Resolved any issues or discrepancies related to product delivery or receipt in a timely manner.
Worked closely with other volunteers within a team environment in order to achieve set goals.
Organized fundraising events, such as dinners, auctions and bake sales, to support the campaign.
Generated reports outlining progress made by each volunteer during assigned tasks.
Developed public relations strategies to influence public opinion or promote ideas, products or services.
Collaborated with other departments on initiatives related to diversity and inclusion.
Provided guidance on best practices for creating an inclusive work environment.
Participated in internal meetings, committees, task forces, or working groups related to diversity initiatives.
Facilitated conversations around difficult topics such as unconscious bias or microaggressions in the workplace.
Assisted with planning for programs providing personal, educational and social development.
Monitored the progress of each mentee in order to identify areas of improvement or needed support.
Division Chief
Army Center of Excellence, United States Army
Fort Gregg-Adams, VA
09.2014 - 06.2018
Established work procedures or schedules to organize daily work of administrative staff.
Represented the organization at conferences or other events related to topics relevant to the division's work.
Managed paper or electronic filing systems by recording information, updating paperwork and maintaining documents.
Reviewed and approved personnel actions including hiring, disciplinary action, promotions, transfers, and terminations.
Monitored customer feedback regarding services provided by the division and developed strategies for improvement when needed.
Collaborated closely with other divisions to develop cross-functional teams focused on specific projects.
Collaborated with other departmental leaders to establish organizational goals, strategic plans, and objectives.
Analyzed internal processes and recommended and implemented procedural or policy changes to improve operations.
Ensured compliance with applicable laws, regulations, policies, procedures, and ethical standards across the division.
Analyzed data from various sources for trends and insights into program performance.
Read through contracts, regulations and procedural guidelines to verify comprehension and compliance.
Provided technical assistance related to planning, designing, implementing, and analyzing evaluations.
Facilitated workshops for staff members on best practices for conducting evaluations.
Synthesized learning and insights from research and evaluation into reports for delivery to key stakeholders.
Recommended solutions related to staffing issues and proposed procedural changes to managers.
Identified areas for improvement in programs based on evaluation results.
Trained 10 in-house staff members in evaluation, data collection, analysis and reporting strategies.
Prepared reports summarizing findings from evaluations.
Developed and implemented evaluation plans to assess program performance.
Education
Master of Science - Human Services
Argosy University
Orange, CA
10-2014
Associate of Science - Hospitality And Restaurnat Maagement
Le Cordon Bleu College of Culinary Arts
San Francisco, CA
06-2013
Bachelor of Science - Psychology
Ashford University
San Diego, CA
04-2012
Associate of Arts - General Studies
Fayetteville Technical Community College
Fayetteville, NC
05-2002
Skills
Information Technology
Cybersecurity
Weapons Handling
Operations Management
Personnel Management
Vehicle Operations
Military Operations
Physical Fitness
Crisis Management
Security Management
Fortification Construction
Conduct Standards
Stress Management
Classroom Instruction
First Aid and Buddy Care
Special Assignments
Troop Training
Discipline and Focus
Supplies Transportation
Land Navigation
Maintenance Supervision
Field Training
Computer Operations
Training Management
Mapping Skills
Teamwork and Loyalty
Certification
Lean Six Sigma Green Belt
Master Certified Food Executive
Contracting
Instructor
Accomplishments
NC Apprentice of the year 2002
Who's Who among American Women 2012
Salute National Honors Society
Affiliations
Sunday School Teacher
President Warrant Officer Association
Mentor
Youth Volunteer
Timeline
Quatermaster Warrant Officer Proponent
United States Army
06.2023 - Current
Command Food Advisor
United States Army SETAF
01.2021 - 06.2023
Command Food Advisor
United States Army
10.2018 - 01.2021
Division Chief
Army Center of Excellence, United States Army
09.2014 - 06.2018
Master of Science - Human Services
Argosy University
Associate of Science - Hospitality And Restaurnat Maagement
Logistics & Medical Material Management at United States Army/ United States Army ReservesLogistics & Medical Material Management at United States Army/ United States Army Reserves
Military Intelligence Officer at United States Army Reserve, United States ArmyMilitary Intelligence Officer at United States Army Reserve, United States Army