Anita Sarah Verghese
New York,NY
Summary
Seasoned Hostess Manager known for high productivity and efficient task completion. Possess specialized skills in customer service management, team leadership, and operational improvement. Excel in communication, problem-solving, and adaptability to ensure guest satisfaction and team cohesion. Committed to leveraging these abilities to contribute positively to any hospitality setting.
Overview
3
3
years of professional experience
Work History
Hostess Manager
Herbal tea house
02.2024 - 07.2024
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
Costomer Service Manager
Ross code lounge
New York, New York
05.2021 - 07.2022
- Evaluated overall effectiveness of existing customer service policies and procedures and recommended changes as necessary.
- Developed and implemented strategies for providing excellent customer service experience.
Education
Bachelor of Science -
University of Texila
08-2020
Skills
- Workplace Safety
- Sales Promotion
- Takeout order processing
- Employee Scheduling
- Hygiene standards
- Money Handling
- Professional Demeanor
- Operations Management
- Effective Communication
- Multitasking
Timeline
Hostess Manager
Herbal tea house
02.2024 - 07.2024
Costomer Service Manager
Ross code lounge
05.2021 - 07.2022
Bachelor of Science -
University of Texila