Anitha Boutviseth
Shawnee,KS
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Billing and Collection Specialist
Radius Global Solutions
Lenexa, KS
09.2023 - Current
- Followed up with past due accounts via phone calls or emails in a professional manner.
- Analyzed historical data from previous months' billing cycles in order to identify any trends or anomalies in customer behavior.
- Prepared weekly late notices for delinquent accounts as needed.
- Negotiated payment plans with customers who have difficulty paying their balances in full according to the agreed upon terms.
Data Entry Lead/Safety Coordinator
Specchem
Edwardsville, KS
04.2022 - 09.2023
- Managed safety and health programs, enforcing compliance with occupational health and safety regulations.
- Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
- Created and compiled safety training procedures into manuals to disseminate to staff members.
- Performed quality control checks on incoming data to ensure accuracy prior to entering into the system.
Team Leader, Logistics
ITRenew
Olathe, KS
09.2020 - 03.2022
- Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Identified opportunities for process improvements, implementing changes when required.
- Collaborated with other departments to develop effective solutions that meet customer needs.
Collection Team Leader
IND Services
Overland Park, KS
08.2019 - 09.2020
- Reviewed credit applications from prospective customers prior to approving them for credit terms.
- Resolved escalated customer complaints regarding billing disputes or errors quickly and efficiently.
- Arranged for debt repayment or established repayment schedules based on customers' financial situations.
- Skip-traced with social media sites, professional sites and search engines to find contact information for borrowers.
Administrative Assistant
Richland Loan Processing
Sioux Falls, SD
01.2018 - 09.2019
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Collection Agent
Premier Bankcard
Dakota Dunes, SD
06.2014 - 01.2018
- Responded promptly to customer inquiries via phone and email regarding billing issues and account balances.
- Analyzed customer creditworthiness and determined appropriate action for collection efforts.
- Processed payments received from customers by check, money order, or electronic transfer.
- Maintained a database of account information such as contact information, payment history, and status of collections efforts.
Education
High School Diploma -
South Sioux Senior High School
South Sioux City, NE04.2014
Northeast Community College
South Sioux City, NESkills
- Safety Training
- Evaluations and Reporting
- Team Management
- Planning & Organizing
- People Skills
- Critical Thinking
- Microsoft Office
- Data Management
- Team Building
- Reliable & Trustworthy
Timeline
Billing and Collection Specialist
Radius Global Solutions
09.2023 - Current
Data Entry Lead/Safety Coordinator
Specchem
04.2022 - 09.2023
Team Leader, Logistics
ITRenew
09.2020 - 03.2022
Collection Team Leader
IND Services
08.2019 - 09.2020
Administrative Assistant
Richland Loan Processing
01.2018 - 09.2019
Collection Agent
Premier Bankcard
06.2014 - 01.2018
High School Diploma -
South Sioux Senior High School
Northeast Community College