To seek and maintain a full-time position that presents professional challenges, by utilizing interpersonal skills, excellent time management, and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Responsible, punctual and productive professional when working with little to no supervision.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Health Administrative Assistant
Bartlett City Schools
08.2023 - Current
Use advanced software to prepare documents and reports.
Proficient in the use of computers and computer applications i.e excel
Maintain a filing system for all correspondence, testing documents, and submitted reports in an efficient manner.
Answer telephone calls to offer office information, answer questions, and direct calls to staff.
Keep information confidential and follow HIPAA guidelines to maintain trust.
Support office staff and operational requirements with administrative tasks.
Maintain office supplies inventory by checking stock, anticipating department needs, and placing and expediting orders.
Assist in development and implementation of new administrative procedures.
Assist coworkers and staff members with special tasks on daily basis.
Proven ability to learn quickly and adapt to new situations.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Adaptable and proficient in learning new concepts quickly and efficiently.
Prepare detailed documents and reports in adherence administrative processes.
Test Scorer/Reader
Data Recognition Corporation (DRC)
Indiana, PA (Remote)
04.2023 - Current
Educational assessments and curriculum/instructional with K-12 standardized testing space
Score tests created/administered in the subject areas of reading, writing, math, social studies and science.
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Adaptable and proficient in learning new concepts quickly and efficiently.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Provide a safe, neat, and methodically arranged environment in the absence of the regular classroom teacher.
Upheld classroom routines to support student environments and maintain consistent schedules.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
Provided instruction for students in core subject areas.
Monitored student progress and provided feedback to students, parents and school administrators.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Field Training Officer Master Trainer, Corrections Deputy
Shelby County Sheriff's Office
09.2013 - 11.2021
Supervising and Implementing training for New and Current Officers, evaluating and recruiting potential Officers.
Create and Present PowerPoint presentations for training classes.
Supervising detainees housed at the Sheriff's Office by enforcing rules and expectations.
Specially trained to supervise detainees with mental health issues, those who are detoxing, and those who are suicidal.
Supervised and Implemented programs: relaxation/music and art therapy, Life Skills/ coping mechanisms, and Alcohol and Drug therapy.
An extension to programs also includes, Anger Management therapy, Domestic Violence treatment, Job Skills/Readiness, Moral Reconation, and Strong Father/Stronger Families.
Under the direction of nursing personnel, the delivery of routine medical care to detainees, informed detainees of appointments dates and times, inform medical personnel of arrivals and medical attention needed.
Reports to local hospitals to supervise, secure, and enforce rules and expectations to detainees.
Notates and enter daily activities in thirty minutes increments.
Made travel arrangements for prisoner transport to court and other locations.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Jail Processing Assistant
Shelby County Sheriff's Office
04.2006 - 09.2013
Analyzed court documents for appropriate distribution and filing.
Worked directly with Release, Booking, Intake, visitation, NCIC, fingerprinting, and photo departments.
Aimed to achieve positive productivity times by providing and maintaining spreadsheets, database and word processing applications.
Effectively interacted with staff, offenders, visitors and public to maintain security within facility.
Assisted in intake and release of inmates.
Coordinated with other law enforcement personnel to exchange information.
Education
Master of Science - Business Administration
University of Phoenix
05.2016
Bachelor of Science - Psychology
University of Phoenix
07.2014
Skills
Professionalism and Discretion
Multitasking Proficiency
Time Management Mastery
Teamwork and Collaboration
HIPAA Compliance Understanding
Electronic Recordkeeping
Database Administration
CPR Certified
Problem-Solving
Critical Thinking
Data Management
Organization and Time Management
Knowledge Skills Areas
Customer Support
First Aid/CPR
Crisis Intervention
Safety Training
Loss Prevention
Certification
Yearly 40 Hours Training, Shelby County's Training Academy- Correctional Staff/ Reviewing Jail Policies And Procedures.
48 Hours Training Class, (Master) Field Training Officer, Certification On File (Selected By, Chief Jailer)
40 Hours Training Class, Field Training Officer, Certification On File (Selected By, Chief Jailer)
10 weeks Training class, Workplace Basic Spanish For Correctional Staff To Inmates
40 Hours Training Class, Workplace Teacher/ Trainer/ Presenter
Resume Profile
Seeking to apply current knowledge and trainable skills with your company. I possess an extensive amount of experience and knowledge by obtaining my Masters Degree in Business Administration and a Bachelors Degree in Psychology.
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