Anitra Funderburk
Sugar Hill,GA
Summary
Customer-oriented store manager offering several years of experience in retail operations, sales and service team leadership and profitability strategies. Organized and skilled at prioritizing daily tasks and following through to achieve performance and productivity goals. Recruits, trains, develops and manages team of store associates and assistant managers.
Overview
16
16
years of professional experience
Work History
Office Manager
Me and My Tools LLC
Woodstock, Georgia
01.2024 - 08.2024
- Organized subcontractors to ensure timely completion of projects.
- Monitored the progress of construction projects ensuring quality control standards were met.
- Negotiated contracts with vendors, suppliers, contractors, and other stakeholders.
- Conducted regular meetings with clients to discuss progress reports and changes in scope or design.
Office Manager
The All In 1 Company LLC
Woodstock, GA
04.2015 - 12.2023
- Managed all incoming and outgoing documents related to construction projects.
- Coordinated with external vendors to ensure timely delivery of materials and services.
- Maintained accurate records of construction project costs, expenses, and progress reports.
- Provided support to field personnel with equipment needs, scheduling conflicts.
- Prepared purchase orders for necessary supplies and materials required for each project.
- Responded promptly to requests from clients regarding changes or updates to their project plans.
Retail Store Manager
Office Depot
Atlanta, GA
05.2015 - 02.2018
- Developed and maintained store policies and procedures.
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Monitored store performance metrics, including sales, profitability and customer service ratings.
Assistant Retail Store Manager
Finish Line Shoes
Kennesaw, GA
12.2014 - 05.2015
- Performed regular inventory counts and monitored stock levels to ensure merchandise availability.
- Supervised a team of sales staff, providing guidance and feedback on performance related issues.
- Managed customer service operations including complaints resolution and dispute resolution.
- Implemented promotional activities such as discounts, contests, or special offers for customers.
District Manager in Training
Radio Shack
Atlanta, GA
10.2008 - 11.2014
- Developed and implemented strategies to improve customer service and profitability.
- Assigned tasks, monitored progress, and provided feedback to store managers and staff.
- Scheduled store visits to ensure compliance with company policies and procedures.
- Analyzed financial data such as sales figures and inventory levels to identify areas of improvement.
- Ensured stores met or exceeded budget goals by monitoring expenses, controlling payroll costs, and increasing sales volume.
Retail Cashier
Target
Laurel, MD
04.2008 - 08.2009
- Greeted customers in a friendly and professional manner.
- Processed cash, credit, and check payments accurately and efficiently.
- Organized the checkout area to ensure all items were stocked properly.
Education
BBA - Business Administration and Management
Florida International University
Miami, FL08-2008
Skills
- Supply Management
- Operations Management
- Data Entry
- Customer Service
- Merchandise Strategizing
- Sales Leadership
- Shift Scheduling
- Coaching and Mentoring
- Problem-Solving
- Store Opening and Closing
- Hiring and Training
- Loss Prevention
- Shrinkage Control
- Dependable and reliable
- Highly motivated
- Team Supervision
- Billing
- Office Management
- Scheduling and calendar management
Timeline
Office Manager
Me and My Tools LLC
01.2024 - 08.2024
Retail Store Manager
Office Depot
05.2015 - 02.2018
Office Manager
The All In 1 Company LLC
04.2015 - 12.2023
Assistant Retail Store Manager
Finish Line Shoes
12.2014 - 05.2015
District Manager in Training
Radio Shack
10.2008 - 11.2014
Retail Cashier
Target
04.2008 - 08.2009
BBA - Business Administration and Management
Florida International University