Aniya Agee
Flushing
Summary
Dedicated shift leader with proven ability to drive high productivity and enhance customer satisfaction. Skilled in team collaboration and effective communication, ensuring smooth operations and exceptional service.
Overview
1
1
year of professional experience
Work History
Shift Leader
Smoothie King
Flushing
02.2025 - Current
- Led team to achieve high productivity and exceptional customer service.
- Trained new employees on shift operations to ensure smooth transitions.
- Guided customers with orders, highlighting menu items and special offers.
- Maintained cleanliness and organization of workstations and dining areas.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Retail Sales Associate
American Eagle Outfitters, Inc
Birch Run
11.2024 - 01.2025
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Guided customers in locating products and addressing inquiries, enhancing overall shopping experience.
- Ensured clean and organized sales floor, contributing to a welcoming atmosphere for customers.
- Stocked merchandise on shelves and displays, optimizing product visibility and accessibility.
Education
Bachelor of Science - Nursing
University of Michigan, Flint
Flint, MI04.2029
High School Diploma -
Flushing High School
Flushing, MI05.2025
Skills
- Team supervision
- Shift checklists
- Time management
- Customer engagement
- Customer service
- Patient care
- Team collaboration
- Effective communication
- Cash handling
- Creative problem solving
Timeline
Shift Leader
Smoothie King
02.2025 - Current
Retail Sales Associate
American Eagle Outfitters, Inc
11.2024 - 01.2025
Bachelor of Science - Nursing
University of Michigan, Flint
High School Diploma -
Flushing High School