Aniya Brown
Trenton,NJ
Summary
Accomplished professional with a proven track record in leadership and team building, notably at Amazon where I spearheaded a comprehensive onboarding program. Expert in material handling and customer satisfaction, I excel in creating efficient, results-driven environments. My background includes enhancing quality of life for individuals with disabilities and reducing employee turnover through effective training and support.
Overview
3
3
years of professional experience
Work History
Delivery Associate
GOAT Logistics
09.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Ensured customer satisfaction with prompt and accurate deliveries, maintaining a professional demeanor.
Direct Support Professional
Eden Autism
09.2023 - 01.2024
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
Warehouse Trainer
Amazon
09.2021 - 09.2023
- Developed customized training materials to address specific needs within the warehouse operations, ensuring high levels of knowledge retention among staff members.
- Assisted in reducing employee turnover through consistent support, clear communication, and ongoing skills development opportunities for all team members.
- Spearheaded the development of a comprehensive employee onboarding program, ensuring new hires were equipped with the knowledge and skills necessary to excel within
Education
Trenton High School
Trenton2020
Skills
Leadership & Team Building
Material Handling
Documentation
Package Handling
Customer Satisfaction
Timeline
Delivery Associate
GOAT Logistics
09.2024 - Current
Direct Support Professional
Eden Autism
09.2023 - 01.2024
Warehouse Trainer
Amazon
09.2021 - 09.2023
Trenton High School
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