Aniya Gibbons
San Antonio,Texas
Summary
Results-oriented sales worker engages with customers to help establish rapport. Committed to delivering exceptional customer service and exceeding sales goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills. Eager and ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Business Development Representative
Auto Approve
03.2022 - Current
- Taking inbound calls from customers that have received an offer letter regarding refinancing their vehicle/motorcycle.
- After providing the customer with information about the company and going over the process overview, I then will take the customer through the application process going over their credit report, loan to value of the vehicle and other factors making sure pre-qualification criteria has been met
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming phone call environment.
- Achieved monthly sales metrics consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Sales Development Representative
Auto approve
09.2022 - 03.2023
- Taking inbound calls assisting current customers and potential customers with their refinance application
- As well as outbound calls going through a pre-screen of questions to make sure they qualify for the refinancing process
Sales, customer service
ETECH-SPECTRUM
07.2022 - 09.2022
- Call and reach out to current spectrum customers attempting to sale the streaming services
Receptionist
Waddell & Reed Financial Advisors
12.2021 - 04.2022
- Schedule appointments, communication flow with colleague and clients
Cashier
Bath and Body works
10.2020 - 08.2021
- Cashier, and sales
Cashier
Walmart
04.2020 - 08.2020
- Cashier
CSA
HEB
06.2018 - 09.2019
- Bagger for the groceries, Assist customers with carry outs, restocking products
Education
Texas A&M University- Corpus Christi
05.2023
NEHS, NHS -
Oliver Wendall Holmes
06.2019
Skills
- Data Entry
- Appointment Scheduling
- Customer service
- Sales Prospecting
- Active Listening
- Multitasking Abilities
- Time Management
- Goal-oriented
- Adaptability
- Product Knowledge
- Documentation
Volunteer Experience
The Doseum, San Antonio, 05/01/18, 08/01/18, Helped educate the children through fun educational activities Assisted in engaging Joyful learning.
Timeline
Sales Development Representative
Auto approve
09.2022 - 03.2023
Sales, customer service
ETECH-SPECTRUM
07.2022 - 09.2022
Business Development Representative
Auto Approve
03.2022 - Current
Receptionist
Waddell & Reed Financial Advisors
12.2021 - 04.2022
Cashier
Bath and Body works
10.2020 - 08.2021
Cashier
Walmart
04.2020 - 08.2020
CSA
HEB
06.2018 - 09.2019
Texas A&M University- Corpus Christi
NEHS, NHS -
Oliver Wendall Holmes