Aniya Gutierrez
San Antonio,TX
Summary
Dynamic Office Manager Assistant at Blue Compass RV with proven expertise in customer relations and document management. Enhanced customer satisfaction through effective problem-solving and clear communication. Proficient in Microsoft Excel and skilled in inventory organization, consistently ensuring compliance and accuracy in all administrative tasks. Recognized for improving operational efficiency and supporting team collaboration.
Overview
7
7
years of professional experience
Work History
Office Manager Assistant
Blue Compass RV
San Antonio, Texas
04.2026 - Current
- Processed title registration and DMV forms for RV transactions, ensuring compliance and accuracy.
- Kept invoices, contracts, and customer files accurate and organized.
- Supported office manager with customer paperwork.
- Provided professional service and clear communication to address customer inquiries.
- Raised customer satisfaction by quickly resolving client and case issues.
- Helped complete warranty forms and dealership admin requests.
- Answered incoming calls and routed callers to the proper department or employee.
- Ensured proper distribution of incoming mail and supplies, supporting daily office operations.
- Used good judgment and initiative when handling confidential matters and requests.
- Labeled files and checked all required documentation for accuracy.
- Created placards, signs, and cards for RV customers.
- Performed errands such as picking up registration stickers and processing bank deposits, ensuring timely completion of essential duties.
- Conducted inventory audits for coach files and MCOs to maintain organized records.
- Coordinated with colleagues to assemble compliance documents.
Crew Member
McDonald's
San Antonio, Texas
08.2019 - 07.2023
- Trained new crew members on procedures to ensure consistent service quality.
- Collaborated with team members to enhance service standards during peak hours.
- Served food quickly to support positive guest experiences.
- Performed cashier duties, including taking orders, collecting payments, and giving change.
- Entered orders into a computer system, sent details to the kitchen, and noted special requests and food allergies in person.
- Prepared food items to meet safety and quality standards.
- Completed opening and closing tasks, including setting up workstations, cleaning surfaces, and restocking supplies.
- Operated kitchen equipment and kept work areas clean.
- Organized storage areas for efficient retrieval of food items and supplies. for food products, beverages, and restaurant supplies.
Education
BBA - Business Management
Texas A&M University
San Antonio, TX06-2028
Highschool Diploma -
Samuel Clemens Highschool
Schertz, TX05-2023
Skills
- Customer order management
- Supply chain management
- Inventory organization
- Office administration tasks
- Document management
- Administrative support
- Office management software
- Microsoft Excel proficiency
- Cross-department coordination
- Staff training
- Effective communication
- Customer service support
- Customer relations management
- Problem solving
Timeline
Office Manager Assistant
Blue Compass RV
04.2026 - Current
Crew Member
McDonald's
08.2019 - 07.2023
BBA - Business Management
Texas A&M University
Highschool Diploma -
Samuel Clemens Highschool