Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Timeline
Generic

Aniya Henry

739 Sw Jones Terrace Lake City

Summary

Dedicated and detail-oriented professional with a robust background in healthcare services and tax collection. Proven track record of effectively managing patient interactions and maintaining accurate financial record skilled at providing compassionate care while ensuring compliance with regulations, enhancing patient satisfaction, and optimizing operational efficiency . Known for strong analytical skills and strategic thinking, I excel in identifying opportunities for improvement and implementing effective solutions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Deputy Tax Collector

Columbia County Tax Collector
08.2023 - Current
  • Led outreach efforts to inform the public about changes in tax laws, ensuring clear understanding and compliance from all taxpayers.
  • Identified previously unknown potential areas of non-compliance to promote voluntary compliance.
  • Assisted taxpayers with understanding their obligations and payment options, fostering a positive relationship between the public and the tax office.
  • Facilitated positive relationships with local businesses by providing support and guidance on tax matters, promoting a cooperative environment between the municipality and its constituents.
  • Managed a team of tax collectors, ensuring adherence to policies and procedures while maintaining high levels of productivity.

Customer Service Cashier

Harvey's Supermarket
06.2020 - 09.2024
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Processed customer orders and accurately handled payment transactions.
  • Demonstrated versatility by cross-training in various departments throughout the store when required.
  • Trained new cashiers, enhancing team efficiency and accuracy in transactions.

Education

Bachelor of Science - Health Care Management

Saint Leo University
Tampa, FL
05-2025

Associate of Arts -

Florida Gateway College
Lake City, FL
12-2020

High School Diploma -

Columbia High School
Lake City, FL
06-2018

Skills

  • Organizational growth
  • Customer satisfaction
  • Tax compliance expertise
  • Reliability and punctuality
  • Negotiation techniques
  • Patient observation
  • Emotional support

Certification

Licensed Esthetician ( May 2022)

  • Permanent Makeup Artist Certification – Society of Permanent Cosmetic Professionals.
  • Skin Penetration Hygiene Training – Relevant health department agencies.

Dental Assistant ( June 2021)

  • Certified Dental Assistant (CDA) - Dental Assisting National Board (DANB).

Volunteer Work

United States Department Agriculture: Office Assistant (July 2016)

Complete Dental Externship ( May 2021)

Allergy Specialty Care: Internship Health Administration (2025)

Timeline

Deputy Tax Collector

Columbia County Tax Collector
08.2023 - Current

Customer Service Cashier

Harvey's Supermarket
06.2020 - 09.2024

Bachelor of Science - Health Care Management

Saint Leo University

Associate of Arts -

Florida Gateway College

High School Diploma -

Columbia High School

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